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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,461 Reviews
Call Service Center (910) 455-1414

1,461 Reviews of Moore Buick GMC - Service Center

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January 23, 2024

Thanks to Emily who took prompt care of my truck and kept me informed of what was going on More

by reitzkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Chance
Report | Print
Jan 26, 2024 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 19, 2024

I brought my vehicle in for a repair and they did not fix my issue even after I explained to them what needed to be done. More

by sfjerry31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Bryant
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Jan 23, 2024 -

Moore Buick GMC responded

We're disappointed to hear of the negative experience you had at our location. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (910) 378-0190.

January 19, 2024

Had a great experience and the team was fantastic and would recommend them to anyone More

by swinneydl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Smoak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Pohlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Moseley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

January 18, 2024

Kim is outstanding! , helping through the whole process of getting the repairs done and helping with the warranty More

by mangelo914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim,
Report | Print
Jan 19, 2024 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2024

Great experience overall with purchase, service, and parts department. Communication was great and both parts & service department were easy to deal with. Really liked the ride as well during time wo More

by cameronstallings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rocci
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Jan 22, 2024 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

January 17, 2024

As in time past service was great. All staff are very kind & helpful. I have many times recommended your dealership to others. More

by bhguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Waters
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Jan 19, 2024 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

January 15, 2024

Would never use again! Pricing and contracts way out of line. Customer service needs to be stepped up . There’s more I’ll just share with my contacts. Lacking integrity. More

by jswabby2
Recommend Dealer
No
Employees Worked With
Gerald Hines
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Moore Buick GMC responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (910) 378-0190 at your earliest convenience to discuss how we can turn your experience into a positive one.

January 15, 2024

I had all the Matt named salesman and manager great guys they got me what I wanted and earlier then expected. Would definitely recommend both of them More

by janet.carey73
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! Thanks again for the recommendation, and have an amazing day!

January 13, 2024

I had no problem when I went. to have my car service. The waiting room was very comfortable. Everyone was very courteous. More

by williesr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

January 13, 2024

I was treated very well and was extremely satisfied with my experience. Everyone was friendly and professional and my wait wasn't even that long. Thank you for such exceptional service! More

by vcsvenus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant, Anthony Rocci
Report | Print
Jan 17, 2024 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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