Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
My Auto Import Center
Muskegon, MI
4,711 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,711 reviews
February 24, 2020
We walked in to test drive a vehicle and we were greeted very well. Our sales guy will smith was very nice. He showed us every little detail on the vehicle. When we had a question he was right there with an very well. Our sales guy will smith was very nice. He showed us every little detail on the vehicle. When we had a question he was right there with an answer. The manager was a nice guy as well. he greeted us also. They treated us like family. We purchased the vehicle we were looking at. We love it. I would highly recommend this company to everyone. More
by Shirleyseevers2103
Employees Worked With
Will Smith
Helpful February 24, 2020
I visited for a recall issue on the front passenger airbag. The service intake person greeted me promptly, had my information ready, took the vehicle right back, and it was completed sooner than they airbag. The service intake person greeted me promptly, had my information ready, took the vehicle right back, and it was completed sooner than they had said. The waiting area was comfortable, clean and had beverages and snacks. After it was done, I was even offered (and accepted) a car wash. Great service! More
by cgmgray
Verified CustomerEmployees Worked With
February 24, 2020
Sales and Service department needs help I was there today for service on my 2018 Tacoma, the service guy was obviously not happy to work there. I also intended to purchase a 2020 Rav 4, aft I was there today for service on my 2018 Tacoma, the service guy was obviously not happy to work there. I also intended to purchase a 2020 Rav 4, after my service was completed, not salesperson to be found on the floor. something needs to change at this dealer soon. More
by Mark
Employees Worked With
February 24, 2020
A great experience! It was my first time buying a car from My Auto Import Center and I definitely recommend them and purchasing with Roy! Roy and Jake were great to work with. Both very professional and from My Auto Import Center and I definitely recommend them and purchasing with Roy! Roy and Jake were great to work with. Both very professional and had my best interests in mind as I made my purchase. Thank you! More
by Shelby
February 22, 2020
Great service from Sean and Greg! Helped us out with financing a lot and getting everything set up for us. Very nice facility with lots of drink options and snacks too. Plus that it’s pet friendly! financing a lot and getting everything set up for us. Very nice facility with lots of drink options and snacks too. Plus that it’s pet friendly! More
by anna.osterbaan
February 22, 2020
Quick and efficient sales process after doing my research on the vehicle, i contacted Keegan and we quickly agreed on a price. On the pick-up day the whole sales process was completed after doing my research on the vehicle, i contacted Keegan and we quickly agreed on a price. On the pick-up day the whole sales process was completed in an efficient and straight forward manner, I think we left after not more than 2 hours after arrival with the car. I do need to mention they offer lifetime oil changes for the purchased vehicle !!! I never heard that being offered before for an Audi. More
by jirwv
February 22, 2020
Timera took the time to listen to what my needs were and made sure that the vehicles she showed me met them all. I appreciate the attention to detail. made sure that the vehicles she showed me met them all. I appreciate the attention to detail. More
by Bbrom
Employees Worked With
Brad Demarest, Timera Crosby
February 20, 2020
The service team at my auto import center was thorough and professional. They got through my car's many service needs in a timely manner. Also, they kept me informed of any additional issues that came u and professional. They got through my car's many service needs in a timely manner. Also, they kept me informed of any additional issues that came up when servicing my car. More
by bryon_s
Employees Worked With
February 19, 2020
We needed our wheels replaced under warranty. The shop was ready for us, gave us a shuttle ride, finished the order ahead of schedule and quickly picked us up with the shuttle. was ready for us, gave us a shuttle ride, finished the order ahead of schedule and quickly picked us up with the shuttle. More
by RANDD4
February 19, 2020
Service Department Is Top Notch! Everytime I step foot in the dealership I feel like I am right at home. I am always treated like I am number one! Heather and Eric always make sure I Everytime I step foot in the dealership I feel like I am right at home. I am always treated like I am number one! Heather and Eric always make sure I am taken care of! Will never go anywhere else! More
by Slater1212
