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Niello Volkswagen
Sacramento, CA
1,221 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,221 reviews
September 26, 2023
Customer service really seems to be top priority. We were welcomed, listened to, and helped at every step. Document explanations were thorough. All our questions were answered. Took a test drive. The We were welcomed, listened to, and helped at every step. Document explanations were thorough. All our questions were answered. Took a test drive. The whole experience was excellent. More
by Evelyn
Verified Customer
September 24, 2023
Brent took great care of us and our car. He is always super friendly and responsive. We couldn't have asked for a better experience!! He is always super friendly and responsive. We couldn't have asked for a better experience!! More
by mike1124
Employees Worked With
September 24, 2023
I have purchased 4 vws from this dealership. Excellent customer service, they are attentive,professional. Excellent customer service, they are attentive,professional. More
by ANNAMPERALTA
September 23, 2023
Took my car in for 40,000 mile check up. All went well. Needed new front brakes. Roger kept me informed all the way and he gave me a 30 minute head start so I could pick my car up as soon All went well. Needed new front brakes. Roger kept me informed all the way and he gave me a 30 minute head start so I could pick my car up as soon as possible. More
by niellovw
Employees Worked With
Roger Bybee
September 18, 2023
They have the best employees working for their operation, and their customer service is amazing! and their customer service is amazing! More
by DYLANDAVIS2811
Employees Worked With
Other Employees :
Vincent Vail, Brandon Tripp, Michael Ellis, Brandon Balassi, Jack Felts
September 18, 2023
Too far of a drive for me. But glad to hear from Ron that they are opening one close to my neighborhood But glad to hear from Ron that they are opening one close to my neighborhood More
by Bebe23
Employees Worked With
September 17, 2023
Back in May, Niello replaced gas cover release switch with aftermarket since no longer making and it was illuminating all the time and causing a drain…coincidentally, my 5 year battery died so replaced a with aftermarket since no longer making and it was illuminating all the time and causing a drain…coincidentally, my 5 year battery died so replaced and found used switch and resolved…Roger went above and beyond for me More
by ewhitmore1
Employees Worked With
Roger Bybee
September 17, 2023
My service rep Brandon was excellent as always. He is very knowledgeable and helpful every time. He is very knowledgeable and helpful every time. More
by MATTHEWBURKETT
Employees Worked With
September 17, 2023
Ray Moreno is the man! Explained to me about some features I wasn’t aware of! Explained to me about some features I wasn’t aware of! More
by ALVARENGA051
Employees Worked With
Other Employees :
Michael Ellis
September 16, 2023
Daijah made a minor billing error, but she corrected it and was always so polite. She had me in and out of the dealership in record time. As usual a pleasing experience at Niello VW. and was always so polite. She had me in and out of the dealership in record time. As usual a pleasing experience at Niello VW. More
by dneuk
Employees Worked With
Daijah Marsh-Macias
