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Niello Volkswagen
Sacramento, CA
1,224 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,224 reviews
August 30, 2024
You know you pay the extra nickel, but it’s always worth it when you go. There had a little bit of an issue with a rattle come to find out. It was a couple bolts on my exhaust system replace no charge. Wh it when you go. There had a little bit of an issue with a rattle come to find out. It was a couple bolts on my exhaust system replace no charge. What a guy. That was the second guess my first guess was it was a universal joint noise this was a good report nice digging fellas More
by MRONYX1
Verified CustomerEmployees Worked With
August 30, 2024
Making an appt is easy and efficient. They always fit my car in timely and are great with communication throughout the whole service process. Highly recommend! They always fit my car in timely and are great with communication throughout the whole service process. Highly recommend! More
by elvail
Employees Worked With
August 29, 2024
Good overview of how to use the car. Very thorough. Took time to explain things. Very thorough. Took time to explain things. More
by MAILYNG23
August 29, 2024
Brent provided excellent service. He welcomed me to the dealership, explained the process clearly, set expectations about the length of time my car would be in the service shop, and d He welcomed me to the dealership, explained the process clearly, set expectations about the length of time my car would be in the service shop, and delivered perfectly within that time frame. It’s a pleasure to do business with a company like Neillo that delivers what they promise, and has excellent staff like Brent, who make the entire experience a delight. More
by John R.
Employees Worked With
August 29, 2024
Ray was friendly and listened. I was a pleasure dealing with Ray. He is very personable. I was a pleasure dealing with Ray. He is very personable. More
by ALCAZJ1
Employees Worked With
August 29, 2024
They made the car buying process, simple, easy and fast! This wasn’t the first car I’ve bought from Niello Volkswagen and it won’t be the last. This wasn’t the first car I’ve bought from Niello Volkswagen and it won’t be the last. More
by Matt
August 28, 2024
Neillo has always been great to deal with. Service department is always helpful and knowledgeable. Service tech Kernan was also diligent in making sure the issue with radio and controls worked Service department is always helpful and knowledgeable. Service tech Kernan was also diligent in making sure the issue with radio and controls worked as should. Repairs covered as under warrantied part. We thank everyone at Neillo! More
by TAPES941
August 28, 2024
The dealership was not able to service my car even thought I bought it there. They had to send it out to another service center because my car was a chevy. But they did make arrangements to take it thought I bought it there. They had to send it out to another service center because my car was a chevy. But they did make arrangements to take it to the other service center so I didnt have to take in on my own. Sucks when you take off work for something like this. More
by MLOPEZ36
Employees Worked With
August 28, 2024
My service advisor, Matt was great. Kind and helpful. They have good communication via text and status tracker. Prices are pretty high, though. Kind and helpful. They have good communication via text and status tracker. Prices are pretty high, though. More
by SharB
Employees Worked With
