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Niello Volkswagen
Sacramento, CA
1,221 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,221 reviews
May 19, 2024
Service rep was great. Car came back with dent and no remedies were offered. Tech took vehicle home to personal residence were sent may have occurred. Car came back with dent and no remedies were offered. Tech took vehicle home to personal residence were sent may have occurred. More
by Dustin.ClarkPierson
Verified CustomerEmployees Worked With
Unkwn
May 18, 2024
After not receiving a phone call back I got through and they were exceptional. My car got in and out faster than expected and price was also better than expected. I only wish the location was easier to get they were exceptional. My car got in and out faster than expected and price was also better than expected. I only wish the location was easier to get to! More
by rml
Employees Worked With
May 18, 2024
I've been a customer for over 20 years. I always experience the best service. It is very convenient to be able to do my work in the desk area of the lounge while waiting for my car. Thanks! I always experience the best service. It is very convenient to be able to do my work in the desk area of the lounge while waiting for my car. Thanks! More
by jfskater2014
Employees Worked With
Jason Wanner
May 18, 2024
Very busy service department. I’ve been happy with the service on both my Jetta tdi diesel and my Passat tdi diesel. I’ve been happy with the service on both my Jetta tdi diesel and my Passat tdi diesel. More
by mark.aaldering
Employees Worked With
May 17, 2024
Highly recommended to bring your Volkswagen make sure you ask for Ron @service advisor, he will help you and give you a great customer service ask for Ron @service advisor, he will help you and give you a great customer service More
by kingofthenet82
Employees Worked With
May 17, 2024
Incredibly surprised by the greeting, support and technical service and feedback. The service summary video is "Best in Class" and the communication whether email or text is top notch. I already ha technical service and feedback. The service summary video is "Best in Class" and the communication whether email or text is top notch. I already have shared the outstanding experience with others. More
by JOHN.CAMACHO
Employees Worked With
May 17, 2024
Everyone I spoke to while getting my car serviced were so incredibly kind and professional! This was my first time going to this dealership, and I promise it won’t be my last! I will definitely be going ther incredibly kind and professional! This was my first time going to this dealership, and I promise it won’t be my last! I will definitely be going there for future car service and potential purchases! Highly recommend More
by JESSI.XAYAVONG
Employees Worked With
May 17, 2024
Excellent customer service, quality repairs and maintenance work for my Volkswagen, I would highly recommend. maintenance work for my Volkswagen, I would highly recommend. More
by scholz.com
May 17, 2024
Terry Conway is a very professional and charismatic person whom I had the pleasure of being served by through my entire process. He is a valuable asset to Niello VW! Additionally, Logan Koss made the f person whom I had the pleasure of being served by through my entire process. He is a valuable asset to Niello VW! Additionally, Logan Koss made the final transition smooth and very helpful. Thank you both! More
by KARENDCOSTA1024
May 17, 2024
Everyone that we interacted with were professional, patient, knowledgeable and kind. We truly enjoyed the experience. patient, knowledgeable and kind. We truly enjoyed the experience. More
by LAURIEPABLO88
Employees Worked With
