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Niello Volkswagen

Sacramento, CA

4.8
1,220 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 1,220 reviews

January 10, 2024

I have nothing but good things to say from our experiences at Neillo. Stephen Richardson (sales) has been top notch! Ron in service was great too. Kept us informed every step of the way. More

by RICKVOGELSANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience, Rick! We sincerely value your business and look forward to your next visit. Scott Russo Service Manager srusso@niello.com (916) 359-9927

January 10, 2024

Stephan. Logan and Carlos all worked together to get me a great deal. I am highly satisfied. Stephan went out of his way to further assist me the next day wit More

by PATELKAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ellis
Jan 10, 2024 -

Niello Volkswagen responded

Kay, Thanks for sharing your thoughts about your experience with Niello Volkswagen. Logan, Stephen, and Carlos appreciate your business and hope to see you again soon! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 10, 2024

I never have to worry about great customer service and courteous employees. Vincent helped me with my end of the year lease due in Feb. Brent was very friendly and helpful too. I am gonna miss Roger th More

by sharonklewis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Vail, Roger Bybee
Jan 11, 2024 -

Niello Volkswagen responded

Sharon, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vincent and Roger met your expectations. Thank you again for choosing Niello Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Scott Russo Service Manager srusso@niello.com (916) 359-9927

January 09, 2024

Very nice experience. Liked Logan a lot. He very kind and good in delivering the product More

by GIRI_T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ellis
Jan 09, 2024 -

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Logan to be a positive one. Please don't hesitate to reach out if you need anything else. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 09, 2024

Stephen was very helpful and professional. Follow-up is really good after buying the car. More

by KOLLIMARLA.BHARGAV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ellis
Jan 09, 2024 -

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 08, 2024

We bought our ID. 4 from Ray with the help of Jamal, Carlos and Logan. Everyone was very professional and clearly love their jobs. More

by GEMINILOV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaled Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan
Jan 08, 2024 -

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with Jamal, Carlos, Ray, and Logan. We're glad to hear we delivered such a great experience! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 08, 2024

Did the inspection and fixed the recall item with a minimum of fuss. Good job. More

by THOUCK
Service Time
Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Russo Service Manager srusso@niello.com (916) 359-9927

January 07, 2024

My service was fast, professional, and I was not pressured to get other services that I didn't come to Niello VW for. More

by hosumare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2024 -

Niello Volkswagen responded

It's great to hear that Brandon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo Service Manager srusso@niello.com (916) 359-9927

January 06, 2024

I have absolute confidence in Niello VW! This is my second car and I am a loyal customer both for purchasing a car and servicing my VW! More

by cbarranti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan
Jan 07, 2024 -

Niello Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Brent and Logan and don't hesitate to let us know if we can be of further assistance. Scott Russo Service Manager srusso@niello.com (916) 359-9927

January 06, 2024

Very helpful and friendly. He kept us in the loop the entire day and made sure to answer all questions. More

by KABETZLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2024 -

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. Ronald and our team appreciate your business and hope to see you again soon! Scott Russo Service Manager srusso@niello.com (916) 359-9927

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