Nissan of Elk Grove
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,881 reviews
John carefully listened to my concerns and planned the best service solution for my older car with a fair price. Unrelated to John, the app for keeping me informed of the progress of my service didn't wor best service solution for my older car with a fair price. Unrelated to John, the app for keeping me informed of the progress of my service didn't work and, while the video of my car is excellent, I was unable to understand everything the mechanic said because of the background noise. I'm also having problems submitting this review through dealerrater.com. More
I’m highly dissatisfied with the lack of customer service from this dealership. On Saturday May 16th, at around 07:30am, The service writer Antonio greeted us when we pulled into the service bay, and I told from this dealership. On Saturday May 16th, at around 07:30am, The service writer Antonio greeted us when we pulled into the service bay, and I told him that I’m there for an appointment for a recall and an oil change. He starts to then check us in and is upselling us service packages that range from $1,065-$2000. My husband and I decline the package and reiterate that we just want the recall and the oil change done. Once everything gets settled, Antonio lets us know it’s going to be about a couple hours. In which, we ask can we get a loaner in the meantime. He then goes to check with his service manager Patrick. Patrick responds to Antonio with “what service package did they get?” Antonio says none and that we were only here for 2 services, and Patrick then tells him to let us know that no loaners were available for us to get because we didn’t purchase a service package. More
I buy my cars here and get my services done. Everyone from front to back at this dealership takes very good care of me and makes sure all my wants and needs are met. I truly love doing business Everyone from front to back at this dealership takes very good care of me and makes sure all my wants and needs are met. I truly love doing business here. More
Brandon is top notch. I have been purchasing and servicing my Nissans at this Elk Grove dealership for nearly 20 years. The staffing and service is why I am a repeat custo I have been purchasing and servicing my Nissans at this Elk Grove dealership for nearly 20 years. The staffing and service is why I am a repeat customer. More
Best customer service and thorough report. I always appreciate the timely assistance on Uber or Lyft I always appreciate the timely assistance on Uber or Lyft More
John was really patient with me he explained what I needed to do to catch up with my 60k service, I wasn't able to do everything on the list and he was able to narrow down for me what I could do within needed to do to catch up with my 60k service, I wasn't able to do everything on the list and he was able to narrow down for me what I could do within my budget which was pretty cool. He also gave me good advice with regards to my brakes and helped me understand what the issues were and how that impacted if I should service them or not. All around good, down to earth advice. More
The water flow from the bathroom sink is too weak. I have been waiting too long to pick up my car. I have been waiting too long to pick up my car. More
We were truly blessed to have the opportunity to work with Khanh. From the moment we met him, his kindness and warmth shone through, making us feel truly valued and cared for. His patience, genuine helpf with Khanh. From the moment we met him, his kindness and warmth shone through, making us feel truly valued and cared for. His patience, genuine helpfulness, and friendly spirit left a lasting impression on our hearts. Khanh's incredible knowledge and honest approach created an environment free of pressure—we never felt rushed or pressured into making a decision. He genuinely deserves a raise for the dedication and compassion he brought to his work. If only everyone could experience working with someone like him—he’s the kind of person you'd want to recommend to your own family, someone you trust wholeheartedly. More




















