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North Penn VW

Colmar, PA

4.8
3,566 Reviews
Being the largest Volkswagen dealership in Pennsylvania allows us to be your Philadelphia Volkswagen, Reading Volkswagen, and Allentown Volkswagen dealer. We have been family owned for 50+ years and our award-winning sales, parts and service department is ready to help you with all of your new & used vehicles, parts, service and auto collision repair center needs in the greater Philadelphia area. We invite Philadelphia and New Jersey Volkswagen buyers to come test drive a Volkswagen Jetta, GLI, Golf R, Golf, GTI, Taos, Tiguan, Atlas, Atlas Cross Sport, and other models near Langhorne, Doylestown, Pottstown, Reading, Norristown, and Philadelphia today! For Volkswagen dealers in Philadelphia, you'll find that North Penn Volkswagen is an easy drive for Reading, Allentown, and nearby Pennsylvania Volkswagen buyers. Here at North Penn, we devote ourselves to helping and serving our customers and we'll make sure you get 'the right experience, the right choice.' It is our honor to have you come in and drive the car of your dreams home. View vehicle specials and service coupons and feel free to contact our greater Philly Volkswagen dealership with any questions you might have.
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165 Bethlehem Pike

Colmar, PA

18915

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Showing 3,566 reviews

July 22, 2022

I had a great experience with NP VW. The staff was really nice and not pushy At all. Our salesmen Matt went above and beyond to explain everything to us and really took his time to help! More

by Jen Pennebacker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Treichel
July 22, 2022

Pleasant staff. Service video helpful. Communication of services. Comfortable waiting area. Dog friendly! Offered shuttle. More

by emily921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

Best experience ever in purchasing a ca. will be back and highly recommend. Thank you More

by Gina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hartman
July 22, 2022

Very professional and knowledgeable. Great staff. I will be back and refer family and friends. More

by barry.levitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Balassis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Applegate
July 21, 2022

Even with first appointment in the morning service took 3 hours. Service was quoted as taking 60 to 90 minutes. Previous service issue took 5 visits to resolve. Overall not to impressive. More

by csucca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

North Penn VW responded

Ms. Succa, We apologize for the delay in the service. This should have been better communicated with you when we were running behind schedule. We value your time and apologize for the inconvenience this caused in your day. Sincerely, Ken Benton Service Manager

July 20, 2022

I normally deal with Erin or Ken as my advisor, but on the day of my appointment they weren't available, so Jesse was appointed my advisor. He was equally as qualified as Erin or Ken. He was professi More

by LINDAMKARP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ERIN TROTTER, Matthew Treichel
Jul 20, 2022 -

North Penn VW responded

Thanks for your visit, Linda. I'm glad to hear that Jesse took great care of you during your service. I hope you're loving your new Golf Alltrack! Sincerely, Ken Benton Service Manager

Jul 21, 2022 -

LINDAMKARP responded

My ALLTRACK is AWESOME!!! Hope that VW reconsiders producing their wagons in the future. 🤞🏼😊

July 20, 2022

Technician did a great job. Service person was very nice but could not explain what line items were included in the total 4 new tire price when i purchased buy 4 get one free. More

by MORDY998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
na
Jul 20, 2022 -

North Penn VW responded

Hello Ms. Rauber, Thank you for your continued loyalty to our dealership! We apologize for the discrepancy on the tire pricing. We identified an issue with our online tire store which was calculating sales tax based on the full price rather than after the fourth discounted tire. I've reached out to our tire store provider for them to investigate the software issue. Thank you again for your patience while we worked through this! We look forward to seeing you again at your next service visit! Sincerely, Ken Benton Service Manager

July 20, 2022

My car was undriveable due to a broken part that was on backorder. They were able to provide me with a rental car until the part came in, which was amazing!!! Every other VW dealer I called told me I was s More

by bk513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin
July 18, 2022

The service department is great. I always get in when I need to & the work is done in a timely manner. The associates at the desks are always friendly & professional. Erin is excepti More

by MARCELLA.H.EARLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
July 18, 2022

this was the second time I showed up and they didn’t keep notes on why I needed the appointment, and didn’t note I was staying while they worked on my car, which led me to be there all day. It was my third t More

by JFFINNEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin
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