North Penn VW

Great dealership no pressure gave me a great deal I love the salesman everybody was friendly I would go back in a heartbeat. Joe and I were car guy so we got along great and swap stories while we waited for the salesman everybody was friendly I would go back in a heartbeat. Joe and I were car guy so we got along great and swap stories while we waited for things to happen and found out that my brother had also bought the same kind of car from your dealership couple weeks earlier and he was very happy. More

Routine service visit. Always treated fairly, service done right and promptly. The whole process, from online appointment to checking out when finished has always gone smoothly. done right and promptly. The whole process, from online appointment to checking out when finished has always gone smoothly. More

Great service at my last visit. Was given complimentary rental for my cars window repair and factory recall repair. Also car got washed before I picked it up which was a nice surprise! rental for my cars window repair and factory recall repair. Also car got washed before I picked it up which was a nice surprise! More

Great overall experience with this dealership. Tim my salesman was fantastic and made the process easy. The pricing, availability of the car along with ease of paperwork was great. The personalized del salesman was fantastic and made the process easy. The pricing, availability of the car along with ease of paperwork was great. The personalized delivery for my wife’s surprise worked out wonderfully. More

I recently bought a 2017 Golf Alltrack from this dealer. My salesperson was Tim Notarianni. Me being at college make it difficult for me to come home to purchase a vehicle given that there is always uncerta My salesperson was Tim Notarianni. Me being at college make it difficult for me to come home to purchase a vehicle given that there is always uncertainty when going to look at a vehicle. I was worried that I would drive 5 hours home only for the car to be a rust bucket or to have damage that was not disclosed in the description or CarFax. This was not the case. Tim assured me that the car was in perfect condition and replied quickly to each of my countless emails. When I made the decision to go home to drive the car and buy it, Tim began to get everything ready for me. By the time I and my father got to the dealership to take delivery, most of the paperwork had been done already, and we were able to get out in less than a half-hour, which is hard to say for most dealers. Upon arriving home, I went inside to get some things to put in the car, I started the car, and nothing happened. I had an EPC light and a check engine light on. Immediately I'm thinking something bad is wrong because of the EPC light. So we called Tim and he told us that it was probably a battery. To help fix this problem for us (because I had to leave the next morning to go back to school) he took time out of his evening with his family to go to his house, grab a brand new spare battery that he had, drive all the way to my house, and install the new battery for me. It solved the problem, the car started up fine and has been running smoothly ever since. To add on top of it, the car was certified used, and part of the certification process is to check the battery life and condition. To ease our minds about the certification process he is going to have the dealership recertify the car (go back over and double-check and inspect the car) when I get back home from school for the summer. Overall, this dealership is good, but Tim made my and my father's experience's amazing and easy (my father also bought a car from him). More

Super happy with my experience at North Penn Volkswagen. Michael Sinclair was very helpful and made the whole experience very easy with no added pressure. Highly recommend to anyone I know looking for a Vol Michael Sinclair was very helpful and made the whole experience very easy with no added pressure. Highly recommend to anyone I know looking for a Volkswagen. More

I would have been happier if I had received the payment information about paying the lease. After almost 2 weeks, I have no idea of the due date nor where to direct the payment. information about paying the lease. After almost 2 weeks, I have no idea of the due date nor where to direct the payment. More

I was pleased to purchase a 2017 Audi A6. The whole buy process went relatively quick. The service was second to nine. I would recommend this dealership to others. process went relatively quick. The service was second to nine. I would recommend this dealership to others. More

Never had a problem with service. The personnel listen and always explain service needs and options if available. I have taken all 3 of my VW's for service there if I can't perform repairs myself. Excel and always explain service needs and options if available. I have taken all 3 of my VW's for service there if I can't perform repairs myself. Excellent people. More

Jesse helped me tremendously with all work that needed to be done to my car. He called and texted with updates, and even worked to resolve an unforeseen issue with billing multiple days after my car was serv be done to my car. He called and texted with updates, and even worked to resolve an unforeseen issue with billing multiple days after my car was serviced. Would highly recommend! More