North Penn VW

I recently visited north penn service dept to have a few oil leaks checked. Jake who I had known from his previous employers vw dealership was extremely quick to check my car. Wait time was short and I left oil leaks checked. Jake who I had known from his previous employers vw dealership was extremely quick to check my car. Wait time was short and I left happy. Shop was very clean and I highly recommend this dealership. I. have over 40 years experience with service facilities as I was a new car dealer myself. Their reputation is the best of any of the vw dealerships. More

Honest communication, easy peasy drop off and pick up. Service tech sent me a video of the car with recommendations. Car was clean when finished. Service tech sent me a video of the car with recommendations. Car was clean when finished. More

I purchased a very lightly used 2020 Jetta from North Penn on 1/13/21. I inquired about the car the weekend prior, I was contacted by Shawn their Internet Manager. He set up a time for me to go see the c Penn on 1/13/21. I inquired about the car the weekend prior, I was contacted by Shawn their Internet Manager. He set up a time for me to go see the car in person with Greg. I got there and Greg had the car turned on (with the heated steering wheel and seat on-major plus). He let me go for the test drive. I fell in love with the car and it was time to talk numbers. Greg had all the numbers ready to go within minutes and I put a deposit down on the car. I spent less than an there, between driving the car and talking numbers. Greg answered all my questions and set everything up for the delivery of the car a week later. I got there on 1/13- all my paperwork was prepared by their F&I Manager Jason. Again, I spent less than an hour at the dealer and was leaving with a brand new-ish car. I will be purchasing any new VW in the future here as well as sending everyone I know to Greg to purchase a car! More

The dealer searched across the country for the accessory which I was searching and installed the item the same day it was received. The service and finance personnel were knowledgeable, succinct and friendl which I was searching and installed the item the same day it was received. The service and finance personnel were knowledgeable, succinct and friendly More

A pleasurable experience every time. The staff is polite and knowledgeable, the waiting space is clean and comfortable. Everyone wore masks and respected the 6ft rule. 10/10 and knowledgeable, the waiting space is clean and comfortable. Everyone wore masks and respected the 6ft rule. 10/10 More

North Penn VW is the best - professional, courteous. I love the video that I get from the technician showing me exactly what he plans to fix. love the video that I get from the technician showing me exactly what he plans to fix. More

Fantastic. This is my fourth lease. I love my tiaguan. Joe is excellent to work with. He keeps the process moving and always has everything ready to go for me. Joe is excellent to work with. He keeps the process moving and always has everything ready to go for me. More

Our experience with Matt and Jason was top-notch. Matt is extremely knowledgeable and he made the car buying experience as good as anyone can make it. Kudos to the team at NPVW. extremely knowledgeable and he made the car buying experience as good as anyone can make it. Kudos to the team at NPVW. More

Overall great experience with my salesman Tim as well as associates. Friendly, knowledgeable and eager to work with me on the purchase of my car. associates. Friendly, knowledgeable and eager to work with me on the purchase of my car. More

I’ve always had a pleasant experience. I don’t believe I got the courtesy car wash on my last visit though. Maybe I’ll find out how that works. I’d recommend North Penn anytime for sales and service. got the courtesy car wash on my last visit though. Maybe I’ll find out how that works. I’d recommend North Penn anytime for sales and service. More