North Penn VW

very helpful Bill spent a lot of time with us before we made our final. decision Jason was very helpful and patient going through the purchasing paperwork. Bill spent a lot of time with us before we made our final. decision Jason was very helpful and patient going through the purchasing paperwork. More

Wonderful Overall Experience From start to finish, the most pleasant and easiest car shopping experience I have ever had. The sales team was knowledgeable and made great suggesti From start to finish, the most pleasant and easiest car shopping experience I have ever had. The sales team was knowledgeable and made great suggestions, without a hard sell. The finance team also worked hard to get me the lowest payments possible. I would recommend this dealer over any others I have shopped in the past !!! More

GREAT SERVICE BY THIS SERVICE DEPT Like always, Ken Benton's service department did a fantastic job with my Volkswagen Eos. They always go above and beyond in taking care of my needs w Like always, Ken Benton's service department did a fantastic job with my Volkswagen Eos. They always go above and beyond in taking care of my needs with my vehicle. They never upsell me, are always timely and efficient, easy to work with, flexible, and great with their recommendations for suggested but not required repairs. Whenever I do not take the suggestion, I find that Ken was right with his prediction. I cannot say enough about getting my car serviced by this dealer. Also, I needed an engine repair just outside of warranty two years ago. I had my car towed to the Volkswagen dealer in cherry Hill and my car sat on their lot without being touched for 6 weeks!!! SIX. WEEKS. I finally paid to have my car towed to North Penn Volkswagen, paid a $1700 bill to cherry hill vw, and it was the best decision. Ken with North Penn had the engine repair completley finished in a week!! He even ordered parts before I ordered the tow truck once I told him what was going on. He went out of his way to guide and advise me before I transferred my car to his dealership by communicating with corporate vw to see what options were available for assistance as well as with my third party warranty company. He is excellent in his role and I will always take the drive to have my car serviced by his department because they are genuinely good people who are great at their iobs. Also, love Antonio Miller in sales. He used to work in the rental department. Such a great personable guy who goes out of way for his customers. Ken Piccari in collision is great, too. More

Exceptional Product and Service! We were looking for a great deal on a pre-owned vehicle for my high school son and found it at North Penn VW. My mother and father-in-law purchased s We were looking for a great deal on a pre-owned vehicle for my high school son and found it at North Penn VW. My mother and father-in-law purchased several vehicles from North Penn over the years and recommended their sales professional, Tim Notarianni. Tim wasn't working on our initial visit to the store and Bill Kurz provided us with exceptional service before eventually connecting us with Tim. We test drove a couple of vehicles and my son really loved a 2013 Passat with 51,000 miles. We returned a couple of days later, after discussing the details of the price/warranty/financing with Tim, and Jason in finance, to close the deal. Tim had everything lined up for us and was an absolute pleasure to work with. Jason went over all of the financing details and answered all questions without any pressure or "shady" tactics. The ENTIRE experience at North Penn was excellent and we plan on using them for all of our future auto needs. More

North Penn Imports is Top Notch From Erin in service to Nate who does the tech work everything at North Penn is focused on giving the customer the best experience. Thanks for always From Erin in service to Nate who does the tech work everything at North Penn is focused on giving the customer the best experience. Thanks for always treating me like my business matters. More

Honest and Helpful Tim, Mike and Jason were all incredibly helpful. We went to look at some used Tiguans, and even though we left with a new one, they didn’t try to up Tim, Mike and Jason were all incredibly helpful. We went to look at some used Tiguans, and even though we left with a new one, they didn’t try to up sell and really listened to our needs and preferences. Financing with Jason was easy and clear and all in all it was a pleasant, relaxed experience. More

Pleasant and Professional They were timely and explained in detail the work recommended. They asked to ensure I had a ride back to work understanding the need of the average Jo They were timely and explained in detail the work recommended. They asked to ensure I had a ride back to work understanding the need of the average Joe. More

Amazing people! Friendly and honest people. Ez to work and communicate. Thanks to Greg and Jason H. and special to Fred for very good deal in VW tiguan S 2019 Thank Friendly and honest people. Ez to work and communicate. Thanks to Greg and Jason H. and special to Fred for very good deal in VW tiguan S 2019 Thank you guys and good job! Ruben de pena More

Nice Experience Antonio Miller and Shawn Shaffer helped us with the purchase of a used vehicle. The experience with Antonio and Shawn was great! I highly recommend Antonio Miller and Shawn Shaffer helped us with the purchase of a used vehicle. The experience with Antonio and Shawn was great! I highly recommend Antonio! He is a good salesman with a friendly and no-pressure style. The overall experience was really nice. I was very pleased with this dealership, and I would highly recommend North Penn. More

Nice place nice cars nice people This dealership is affordable have nice place nice people nice cars show room and restrooms kitchen and other are on European quality level and if you This dealership is affordable have nice place nice people nice cars show room and restrooms kitchen and other are on European quality level and if you ask they do it . More