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North Penn VW

Colmar, PA

4.8
3,573 Reviews
Being the largest Volkswagen dealership in Pennsylvania allows us to be your Philadelphia Volkswagen, Reading Volkswagen, and Allentown Volkswagen dealer. We have been family owned for 50+ years and our award-winning sales, parts and service department is ready to help you with all of your new & used vehicles, parts, service and auto collision repair center needs in the greater Philadelphia area. We invite Philadelphia and New Jersey Volkswagen buyers to come test drive a Volkswagen Jetta, GLI, Golf R, Golf, GTI, Taos, Tiguan, Atlas, Atlas Cross Sport, and other models near Langhorne, Doylestown, Pottstown, Reading, Norristown, and Philadelphia today! For Volkswagen dealers in Philadelphia, you'll find that North Penn Volkswagen is an easy drive for Reading, Allentown, and nearby Pennsylvania Volkswagen buyers. Here at North Penn, we devote ourselves to helping and serving our customers and we'll make sure you get 'the right experience, the right choice.' It is our honor to have you come in and drive the car of your dreams home. View vehicle specials and service coupons and feel free to contact our greater Philly Volkswagen dealership with any questions you might have.
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165 Bethlehem Pike

Colmar, PA

18915

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Showing 3,573 reviews

February 22, 2023

Great service and always friendly and convenient. I’ll be back…for sure. Nice location More

by JOHNFB1965
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bill Kurz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter
February 22, 2023

Best car buying experience ever. Truly a pleasure to deal with and would defiantly recommend to others. More

by richmccartney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Balassis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Fitchett
February 21, 2023

I paid for a cleaning on my engine which did not help afterwards you wanted me pay thousands of dollars to do the cleaning. What did I paid or did your mechanica didn't do their job correctly. More

by jessica.demianicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Campacci
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

North Penn VW responded

Hello Jessica, Thank you for your recent visit with your Tiguan. Our technician did complete a courtesy diagnosis of the check engine light while your Tiguan was here for a maintenance service. He found the engine had misfire data stored and scoped the intake valves. There was significant carbon accumulation on the valves which led to his recommendation to perform a manual valve decarb service. We did recommend performing a preventative fuel induction service at 66k miles, which you elected to defer until 77k miles. When we completed this service 10,000 miles ago, no misfire coniditions were present or we would have recommended a different solution. Our service team did offer to credit the cost you paid towards the service, offering a 10,000 mile guarantee as a gesture of goodwill for service loyalty. We will extend this offer until the end of this month if you would like to have the recommended service completed. If you have any questions please contact us at 267-956-1145. Thank you, Ken Benton Service Manager

February 21, 2023

I had a bubble on the side of one of tyres. Without an appointment, they still managed to help replace a new tyre and do other needed work for me. Jesse was very friendly and professional. More

by HW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2023

The collision center was very helpful with the rental and getting my car to me even though parts are very hard to get a hold off. Allstate insurance is not an easy want to deal with when you are hit by one o More

by kelliquest
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Ken Piccari
February 15, 2023

easy to deal with and gave me a fair deal. closed the transaction quickly without hassle. More

by RYANPAUL0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Dephilipo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2023

Scheduling service has always been easy. Staff is polite and provides you updates as work on your car progresses. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2023

As usual, all work and communications were professional and appropriate. Work was done efficiently while I waited. More

by SHELLY.BERMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names.
February 13, 2023

Always quick, great communication, appreciate transparency e.g. the video tour to explain what needs to be done More

by Christine Stenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter - 5 star employee
February 13, 2023

Service was detailed and everyone there is so nice! And I loved that they washed my car!! More

by pattina92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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