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North Penn VW - Service Center

Colmar, PA

4.7
1,742 Reviews

1,742 Reviews of North Penn VW - Service Center

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August 02, 2020

Always prompt professional service at a fair cost.Would Always prompt professional service at a fair cost. Would recommend this business to family & friends without hesitation. The free car wash is always More

by SPRUCEHILLFARM
Recommend Dealer
Yes
Employees Worked With
Ken Benton
July 26, 2020

Always such a pleasant experience and they keep you up to date as things go along. They really do an awesome job and would recommend More

by ScoobyDoo
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2020

Very appreciative of the Service Department. Long Term Service Customer. I don’t want to write anymore. I don’t want to write anymore. OK?! More

by Bob Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter
July 21, 2020

I was very appreciative of the great service. I had an issue with my tire and could have easily been told, it’s your issue and not covered under your warranty. They listened to my perspective and gave me More

by nycmel
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

The job that was requested was not completed, wasted all the time. They said the previous job on the part was incorrect, and it was the wrong part. Also went through the car for other things that was not re More

by RWBODDEN
Recommend Dealer
No
Employees Worked With
Jorge Campacci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

North Penn VW responded

Good Morning Mr. Bodden, Your 2007 Jetta was towed in to us to have a key programmed. Our technician attempted to program the existing key and identified an issue with the key and lock housing that was preventing the key from being able to program to your vehicle. Additionally, we require our technicians to provide a courtesy safety check of every vehicle that comes through to ensure our customers are aware of any safety concerns that may need to be addressed. If you wish to discuss this further please do not hesitate to reach out to me. Best Regards, Ken Benton Service Manager

July 12, 2020

After a truly horrible experience at a different VW dealership, I have to say they put my faith back in VW well done well done. More

by Markgaragozzo1
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kurz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dephilipo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sinclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Treichel
July 07, 2020

Always friendly, efficient and professional. A clean facility and excellent waiting area. I love North Penn Imports and trust my VW to no one else. More

by rorosz13
Recommend Dealer
Yes
Employees Worked With
Service Department
July 07, 2020

Top notch service. Cordial staff and high quality work performed on time. Hats off and the biggest thank you to the detailing shop for a superb job. More

by Ernesto
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2020

Everything and everybody works very professionally with the utmost care toward the customer. All matters are handled with the professionalism you would expect from Volkswagen. More

by DJERRYTRAVIS
Recommend Dealer
Yes
Employees Worked With
Amanda Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2020

They were great! Diagnose the problem that brought my vehicle in and took care of it in a reasonable amount of time. Awesome team. I will be back to get serviced again More

by Elephant Rider
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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