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Northside Lexus

Spring , TX

4.9
6,929 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,932 reviews

December 31, 2023

Great experience. Went all smooth and easy . All was done on a reasonable time . Highly recommend north side Lexus More

by AHMEDALKAYALY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

We're glad to know your experience at Northside Lexus was a smooth success! Thanks for recommending us — we appreciate it. Safe travels!

December 31, 2023

After waiting for my new car to arrive I was very happy with the purchasing experience. Michael Featherstone stayed in touch and was very professional. More

by JAMIE.LOVETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

Jamie, we're delighted to know that Michael and our team at Northside Lexus made your car purchasing experience a positive one. Thanks for the review!

December 31, 2023

Very knowledgeable, professional and prepared sales team, especially Michael Featherstone, I will recommend to others. More

by rick112851
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

We're glad to know you had a positive experience with our sales team, especially Michael Featherstone. Your recommendation means a lot to us here at Northside Lexus!

December 31, 2023

John is very knowledgeable and very professional. I enjoy working with him. John also is great with communication and timely responses. More

by vlemoine01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Granitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

We're delighted to know that you had a positive experience with John at Northside Lexus! His knowledge and professionalism are indeed assets. Thanks for your feedback, we appreciate it!

December 31, 2023

Beautiful interior and love the amenities. It was very welcoming and friendly from front desk to employees greets to Salesman to Finance. More

by Myer Ellison Ballesteros
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

Myer, it's great to know you had such a positive experience at Northside Lexus. We strive for friendly service and we're glad that came through during your visit. Enjoy your new ride!

December 31, 2023

Lisa was so informative and helpful throughout the whole process of buying my new NX! She answered questions quickly and effectively and really simplified things for us. We were talking to representatives f More

by CARLEYJBERNARDO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Craioveanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

Carley, it's fantastic to know that Lisa, Cristian, and Mason all played a part in making your experience at Northside Lexus memorable. It's our goal to provide customers with the most informative and smooth car-buying process possible. We're grateful for the recommendation and look forward to assisting you with future purchases. Enjoy riding in your new Lexus NX!

December 31, 2023

Quick comfortable and easy car buying experience. Needs were understood and met. We had visited John multiple times viewing the same car. Never felt pressured but process was seamless from test dr More

by rboutot69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

We're glad to know your car-buying experience was so comfortable and easy at Northside Lexus. It's especially great that John could assist you without any pressure, making the process seamless from test drive to delivery. We thank you for recommending us and hope to see you again in the future. Enjoy the new ride!

December 31, 2023

All were pleasant to deal with. Had along wait when it was turned over to finance person. Had to drive back to Arlington. More

by mrchesnut7959
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

We appreciate your feedback and patience during the finance process at Northside Lexus. We're always looking for ways to improve, so we'll take note of this. Safe travels back to Arlington!

December 31, 2023

I very much appreciate working with Nathan Makrakis as I purchased my new GX. He was very very prompt in reaching out to me, responding to my emails, texts, and voice messages. He carefully explained situat More

by K. Cherie Jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

It's wonderful to know that Nathan provided such a positive experience for you at Northside Lexus! We pride ourselves on customer satisfaction and we're glad to see this reflected in your interaction with us. Enjoy your new Lexus GX!

December 30, 2023

Superb service! Victoria went above and beyond and so did mason. Very happy with yalls service and care! More

by cristinastanley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

Cristina, we're happy to know that Victoria and Mason provided you with superb service at Northside Lexus. Thanks for sharing your buying experience with us!

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