Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Northside Lexus
Spring , TX
7,763 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,763 reviews
May 10, 2024
Great experience. Erica made the process easy for us and we are very satisfied with the service we received. Erica made the process easy for us and we are very satisfied with the service we received. More
by rikysha.smith
Verified Customer
May 10, 2024
Overall our experience was great, however, one thing that was a little disappointing was that we were told we could put a deposit down on the car we wanted and then once we did we were told that they weren’t was a little disappointing was that we were told we could put a deposit down on the car we wanted and then once we did we were told that they weren’t sure they could hold the car until our appointment that our salesman set up for us. Isn’t the whole point of putting a deposit down on something is to reserve it? If you can’t do that, then please do not make that an option for your clients. We ended up getting the car we wanted but that was a bit confusing. More
by stephanie.n.artzner
May 10, 2024
Fantastic dealership experience: impeccable service, knowledgeable staff, and seamless process from start to finish. Highly recommend! knowledgeable staff, and seamless process from start to finish. Highly recommend! More
by YONNYD
May 10, 2024
Lisa was amazing. She communicated through every step of the process and made sure I was aware of what to expect next. She was extremely knowledgeable about the produc She communicated through every step of the process and made sure I was aware of what to expect next. She was extremely knowledgeable about the product and always made herself available. I would highly recommend her! More
by Kpaulson
Employees Worked With
May 09, 2024
Our second time to purchase a Lexus and work with Needham Shotwell. He is very knowledgeable and professional, answered all our questions in timely manner. Thank you, Needham! Shotwell. He is very knowledgeable and professional, answered all our questions in timely manner. Thank you, Needham! More
by peckdahl
Employees Worked With
May 09, 2024
Exceptional quality and professionalism I have been doing business with them for over ten years doing business with them for over ten years More
by Ringle
May 09, 2024
Great Dealership! Great Employees! Super Customer Service! Excellent Management! Thank You Northside Lexus for an incredible buying experience. Great Employees! Super Customer Service! Excellent Management! Thank You Northside Lexus for an incredible buying experience. More
by Brent Robinson
May 08, 2024
This dealership was very easy to work with, from the original contact and test drive, to the negotiation and financial agreement… very smooth process! original contact and test drive, to the negotiation and financial agreement… very smooth process! More
by Riser90
May 08, 2024
Donnie and Lance are always a pleasure to work with. They are knowledgable about their products and processes. They are knowledgable about their products and processes. More
by SWAMMACK
May 07, 2024
This was our third time to buy a car from Northside Lexus. Bobby Bosley helped us each time. Wonderful experience. He took time to answer all of our questions. Great customer service. Lexus. Bobby Bosley helped us each time. Wonderful experience. He took time to answer all of our questions. Great customer service. More
by CH
