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Northside Lexus
Spring , TX
6,959 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,959 reviews
December 13, 2023
Welcoming, friendly, clean dealership. Organized finance department. Salesman extremely knowledgeable. I would recommend to others. Organized finance department. Salesman extremely knowledgeable. I would recommend to others. More
by PSKIMBERLEY
Verified Customer
December 13, 2023
On the front end, Don was very helpful and informative. I ended up ordering a vehicle and he kept me informed on the progress. On arrival, the numbers and the car were exactly as I expected, no surprises a I ended up ordering a vehicle and he kept me informed on the progress. On arrival, the numbers and the car were exactly as I expected, no surprises and no pressure. So far, so good! More
by j5delaney
December 13, 2023
Steve is a professional but also a hometown guy. I felt like I was doing business with my son and he made us feel right at home. He knows his cars and knows how to deal! Will be sending all my refer I felt like I was doing business with my son and he made us feel right at home. He knows his cars and knows how to deal! Will be sending all my referrals his way!!! If I had my own company I’d steal Steve to run my sales ! More
by Dalcraw
December 12, 2023
Jared was very courteous and informative making our first Lexus purchase a positive experience. We were happy with how easy the process was from the test drive to finance. Not your typical car buying exp Lexus purchase a positive experience. We were happy with how easy the process was from the test drive to finance. Not your typical car buying experience. Everyone went above and beyond our expectations. More
by jmelendez1111
December 12, 2023
Exactly the deal discussed and no hidden fees or surprises. 2 hours from start to finish surprises. 2 hours from start to finish More
by danielabrewster
Employees Worked With
December 12, 2023
As always Randy was professional a knowledgeable making my purchasing experience a very pleasant one! my purchasing experience a very pleasant one! More
by creekcrestgirl1
December 12, 2023
We just bought a Lexus RX 350 premium plus in Northside. The dealer is Ms. ANN Vu, she works very conscientiously, enthusiastically, happily, my husband and I feel comfortable working with her. Thank you Ms The dealer is Ms. ANN Vu, she works very conscientiously, enthusiastically, happily, my husband and I feel comfortable working with her. Thank you Ms. Anh Vu, finance (sorry, we don't remember his name) and the Northside team More
by MyTuyenThiDo , TrungTran
Employees Worked With
December 12, 2023
The People are good in general, but the customer gets pushed, even harried to purchase. pushed, even harried to purchase. More
by johnashielfie
December 12, 2023
Austin Marshall was excellent all around, from communication, being patient and to tech set up! Good job communication, being patient and to tech set up! Good job More
by Rahmans
Employees Worked With
December 12, 2023
It was so easy buying this RX350. I wanted a specific color, and package which just happened to be allocated to Northside Lexus for November production. I placed a hold on it, and Dou I wanted a specific color, and package which just happened to be allocated to Northside Lexus for November production. I placed a hold on it, and Doug kept me posted on the status of the car. I was so surprised it actually arrived before the end of the year. Everything went so smoothly, and I love it! Cindy Caldwell More
by cindycaldwell
Employees Worked With
