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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
7,763 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,763 reviews

April 29, 2024

Ms. Lisa Scogin, was great! She was able to workout a deal in very limited time. The purchase experience was superb. When we arrived to the dealership, most of the paperwork was ready. We were within min More

by franciscotorresmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Northside Lexus responded

We're so glad to know that Lisa was able to provide a smooth and efficient purchase experience for you at Northside Lexus. Your kind words are greatly appreciated, and we'll be sure to pass them along!

April 29, 2024

This is our second vehicle with Hector and the experience only gets better with each encounter. Hector ALWAYS delivers the finest Customer experience. We've bought a number of vehicles, but our Lexus/Toyota More

by MichaelC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Northside Lexus responded

Michael, it's fantastic to know that Hector and our team at Northside Lexus continue to provide you with top-notch service. We're grateful for your loyalty and look forward to assisting you in the future!

April 29, 2024

I was unexpectedly searching for a car after an auto accident. Steve helped me find the perfect vehicle. The purchase process was easy and everyone at the dealership was friendly and welcoming. More

by janeweber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Northside Lexus responded

Jane, we're glad to know Steve and our team at Northside Lexus were able to assist you during such a challenging time. We hope you enjoy your new vehicle!

April 28, 2024

Good service, mark was very personable, nice personality, no pressure, I would buy again from him More

by larry.lapko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Northside Lexus responded

Larry, we're delighted to hear that Mark offered a warm welcome! We look forward to seeing you again next time at Northside Lexus!

April 28, 2024

The process was good and Erica is FANTASTIC. Financing and paperwork portion was slow and unorganized. More

by morganmanganbcs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Pollino Burciu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Northside Lexus responded

We appreciate your feedback, Morgan! It's great to know that Erica provided fantastic service during your visit at Northside Lexus. We're sorry for any delay in the financing and paperwork process, we'll definitely work on improving this aspect. Thanks again for sharing!

April 28, 2024

Beautiful facility - Needham is the reason I have 3 transactions with the company. Lack of negotiation on sticker price is an unfortunate sign of the times More

by swartzy66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Northside Lexus responded

We appreciate your continued business with Northside Lexus and are glad to know Needham has been a positive part of your experiences. We understand the frustration around price negotiations, especially in these times. Thanks for sharing your feedback!

April 28, 2024

Pretty much stays with the prices given. Does not down in price much!!! Got beautiful car!! More

by CINDYMCARLOW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Apr 29, 2024 -

Northside Lexus responded

Cindy, we're sorry to see your experience fell short of our 5-star standards. It's our goal to ensure all pricing remains consistent and transparent, and if you have any additional concerns we invite you to please reach out, as we are more than happy to discuss this further. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

April 28, 2024

Very good detailed and professional services but trade in services need more improvement for service More

by lbliao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Northside Lexus responded

We appreciate your feedback and are glad to know you found our services at Northside Lexus professional. We'll definitely take note of your comments for future improvements. Thanks!

April 27, 2024

We have purchased at least 3 Lexus cars from you. Always a great experience with great follow-up service. More

by ezgo9227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Apr 29, 2024 -

Northside Lexus responded

We're so glad to know you've had consistently great experiences with us at Northside Lexus. Your continued support means a lot! We look forward to providing excellent service for your future visits as well.

April 27, 2024

Nick M is the best! Always a pleasant and welcoming experience with him and the Northside Lexus Team! More

by Lexus Owner x’s 4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter- Technology *****
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Apr 29, 2024 -

Northside Lexus responded

We're delighted to know that Nick and our team at Northside Lexus provided you with a pleasant experience! Thanks for the great review, we appreciate your continued support.

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