Northside Lexus

While Mr Shotwell made purchasing a Lexus a positive experience, we can’t say the same for Ms Nguyen. Even though Ms Nguyen was aware we were waiting for her, she never acknowledged us or come by to giv experience, we can’t say the same for Ms Nguyen. Even though Ms Nguyen was aware we were waiting for her, she never acknowledged us or come by to give us a timeline until the end on the transaction. More

Erica made the whole experience pain free with excellent communication and service orientation. She answered all of our questions and went over the features of our new Lexus before we left. As someone who d communication and service orientation. She answered all of our questions and went over the features of our new Lexus before we left. As someone who doesn’t like the car buying process, I left happy and confident with my new car. More

The finance guy was lying - said you don't share our marketing info - yet the form we signed says you clearly share with your partners. marketing info - yet the form we signed says you clearly share with your partners. More

Went to this dealer twice to look at SUVs. Could not get helped. The last time the lady in the front called four sales people and all of them were least bit interested in helping. Drove over a Could not get helped. The last time the lady in the front called four sales people and all of them were least bit interested in helping. Drove over a hour one way to just turn around and go home. Will not be buying anything with Lexus name on it. Probably shows how the service department is also. More

I sent a question to Melissa and she was able to not only answer it but give me an alternative around the Siri issue. That lady is invaluable! answer it but give me an alternative around the Siri issue. That lady is invaluable! More

Was a pleasure working with the dealership and look forward to their service department and staff in the future. forward to their service department and staff in the future. More

Absolutely the best car buying experience I have ever had! David Trice and Joshua Keough were wonderful to work with...I will without a doubt be a repeat customer! had! David Trice and Joshua Keough were wonderful to work with...I will without a doubt be a repeat customer! More

A first time Lexus customer and I didn’t go away disappointed. John was extremely professional and knowledgeable! At no time did I feel the usual “sales pressure” and “talk down” that many sale disappointed. John was extremely professional and knowledgeable! At no time did I feel the usual “sales pressure” and “talk down” that many salesmen try with a lone female. I was impressed with everyone including the guy that greeted me at the door and helped direct me to John’s office. More

I recently had the pleasure of working with Steve, a salesman at this unparalleled dealership. From the moment we stepped in, Steve's respectful and genuine approach set the tone for an exceptional expe salesman at this unparalleled dealership. From the moment we stepped in, Steve's respectful and genuine approach set the tone for an exceptional experience. His professionalism ensured that the vehicle we selected not only met but exceeded our requests and needs. The dealership itself is truly unrivaled in grandeur. The atmosphere is welcoming, allowing you to navigate at your own pace without feeling rushed. Steve's commitment to customer satisfaction is evident, creating a seamless and enjoyable car-buying process. I highly recommend Steve and this dealership for anyone seeking a top-notch experience and a vehicle that perfectly aligns with their preferences. More

Quality First class dealership with quality trained people. Quality, Service, professional, personal, product, staffing and availability people. Quality, Service, professional, personal, product, staffing and availability More