Northside Lexus

The process was very easy, fast and friendly and a good communication, Im happy to choose that location to buy my new car communication, Im happy to choose that location to buy my new car More

Doug was very knowledgeable and responsive. We enjoyed working with him and our very excited about our new purchase! We enjoyed working with him and our very excited about our new purchase! More

Salesman was great. Very easy to deal with. Only thing was he stated car had a new battery. 10 days after purchasing I had to replace it. It was Lexus battery and it was Very easy to deal with. Only thing was he stated car had a new battery. 10 days after purchasing I had to replace it. It was Lexus battery and it was less than 2 months out of full replacement guarantee. Also asked for a cargo cover to be added and was told he would let me know. Nothing ever came of that. More

The car buying experience was painless as it could be. When I called back everyone was like who is this. Oh well life in the big city. When I called back everyone was like who is this. Oh well life in the big city. More

Ashley was excellent from our first contact with her She is exceptionally personable and customer oriented. She found a 2024 RX350H for us which was about to be built. She kept us informed of the progress d is exceptionally personable and customer oriented. She found a 2024 RX350H for us which was about to be built. She kept us informed of the progress during manufacturing and shipping to your dealership. She also facilitated our test drive, purchase, trade in, technology lesson and meeting with Clayton. Every member of the Northside team we dealt with was wonderful - friendly, well informed about our car, options, warranties etc. their attitudes conveyed their enjoyment of their jobs and it was a pleasure to deal with Northside Lexus! More

Dealership is sleazy like any other. Sales guy just made the sale and doesn’t respond to any questions since then. Lied about ordering a missing part. Had to keep texting him until he wa Sales guy just made the sale and doesn’t respond to any questions since then. Lied about ordering a missing part. Had to keep texting him until he was finally out of excuses. I tried to order the part myself but they told me the sales guy had to. Won’t reply about second key fob. This is a terrible representation of dealership. These cars are too expensive to be treated like a take out order. More

Every single person I have dealt at Northside Lexus has been very pleasant and knowledgeable. been very pleasant and knowledgeable. More

Austin was super helpful and understanding when I went to browse vehicles. He later helped me choose a beautiful NX 250 that worked with what I had going on. Super professional and made himself available to browse vehicles. He later helped me choose a beautiful NX 250 that worked with what I had going on. Super professional and made himself available to any questions or concerns I had about my vehicle from purchase to currently. More

Jason was great, walked through options and got me in the best car. Great purchasing experience. best car. Great purchasing experience. More

Herb was very responsive and very attentive. We had a very good experience. Thank you We had a very good experience. Thank you More