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Northside Lexus

Spring , TX

4.9
7,212 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,212 reviews

January 17, 2024

We had an impressive experience at Northside Lexus. Mark Green was very professional, service-oriented, and worked with us to get us our first Lexus. He and his sales manager set us up for a notewort More

by joelgale
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Northside Lexus responded

Joel, we're so glad to know that Mark and our team at Northside Lexus were able to make your car buying experience a memorable one. Enjoy your first Lexus!

January 17, 2024

Great and fast service, Anh Vu is great at her job, I’m very satisfied, will be back in the future More

by THANHLE117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anh Vu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Northside Lexus responded

Thank you for choosing Northside Lexus! We'll make sure your kind words reach Anh.

January 17, 2024

Service good 👍, everything good. Dealer is nice. I will be back for next time. Thank you! More

by octieu_888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anh Vu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Northside Lexus responded

This is what we love to hear! We look forward to your next visit to Northside Lexus!

January 16, 2024

They have an elite team of great and friendly individuals who know how to address the needs of potential buyers. Tyler Stephen's was extremely courteous and treated my wife and I as family. More

by polyman957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rylan Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Northside Lexus responded

We're so glad to know that you felt like family during your visit with us at Northside Lexus! It's great to see Tyler and the team could provide a top-notch experience. Thanks for choosing us, we appreciate it!

January 16, 2024

My salesman was not good. I called the dealership knowing which car I wanted and was assigned to Javier Calderon. I scheduled my test drive and when I arrived he wasn’t very k More

by GLORYLMARTINEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marcus Atkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Calderon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Northside Lexus responded

I'm sorry to hear about your experience. We strive for excellent customer service, and it seems we fell short during your visit. Your feedback is valuable as it helps us improve our services. If you're open to discussing this further, please reach out at a time that's convenient for you so we can address any unresolved issues or concerns directly with you. Thank you, Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319

January 16, 2024

Jason was very knowledgable, patient and helpful thru the process of finding my car. He created a seamless financing process and he taught me a lot about the features of my car while in the midst of a pendin More

by txbailey0329
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Northside Lexus responded

We're glad to know that Jason and our finance team were able to assist you in finding your perfect car at Northside Lexus. It's great hearing how smooth the process was for you, even amidst a storm! We appreciate your recommendation and look forward to assisting with any future needs.

January 15, 2024

My experience at Northside Lexus was spectacular! Donnie and Doug were great to work with and they ensured that the entire process was smooth and efficient. I highly recommend! More

by elrobinson25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Northside Lexus responded

We're so glad to know that Donnie and Doug made your experience at Northside Lexus a spectacular one! Thanks for the recommendation. Enjoy your new ride!

January 15, 2024

Great experience with Jesse. He was professional, friendly and patient with me. Great team at Northside! More

by txerbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Northside Lexus responded

It's fantastic to know that Jesse and our team at Northside Lexus provided you with a great experience. Thanks for sharing your feedback! Enjoy your new ride!

January 15, 2024

Very nice customer service. Plenty of people to help you. Donny was great , along with the finance department. More

by spiderwdc1103
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Northside Lexus responded

We're glad to know you had a great experience with Donny and our finance department at Northside Lexus. Thanks for your positive feedback about our customer service!

January 14, 2024

I can’t talk much about the dealership as a whole, but Jared is an excellent professional, sales person. More

by Carlos Antunes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Northside Lexus responded

Carlos, we're glad to know that Jared provided excellent service during your visit to Northside Lexus. Thanks for the positive feedback! Enjoy your new ride!

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