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Northside Lexus

Spring , TX

4.9
6,973 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,973 reviews

August 12, 2023

This dealership is simply amazing! Kind, caring, & compassionate people! They care more about you than just trying to sell you a vehicle. More

by johntbarrett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Karmout
Aug 14, 2023 -

Northside Lexus responded

John, we're so glad to know you had a great experience at Northside Lexus! Our team always aims to put our customers first. Thanks for your kind words and support!

August 12, 2023

This was by far the easiest car buying experience I’ve ever had! Rylan had our financing set up prior to our arrival. We literally were at the dealership for a total of 30 minutes max So, thank you. for More

by kwilkins1229
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rylan Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Northside Lexus responded

We're so glad to know your car buying experience was a breeze with us at Northside Lexus! It's great that Rylan could help make the process quick and efficient for you. Enjoy your new ride!

August 11, 2023

Have owned Lexus for 30 years this was the worst experience I have ever had. Luis the salesman should not get a penny of the commission I will never return to Northside again. More

by BD6385
Recommend Dealer
No
Employees Worked With
Luis Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Northside Lexus responded

We're really sorry to read about your experience. We strive for excellence in customer service and it's clear we fell short this time around. I'd like the opportunity to discuss this further with you if possible - please feel free to reach out at your earliest convenience. Thank you, Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319

August 11, 2023

A great car buying experience! Everyone we came in contact with was courteous and professional! More

by Jeremy Brown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Northside Lexus responded

We really appreciate your review, Jeremy! Thank you for choosing Northside Lexus and for sharing your experience. Safe travels in your new car!

August 10, 2023

I appreciate customer service Lexus’s provides ( Jared ) I applaud his detailed explanation and walks through the features. Greatly enjoyed the shopping experience especially how all worker’s focus on ever More

by MPADI3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Northside Lexus responded

We're so glad to know that you had a positive and easygoing sales experience at Northside Lexus! It's great to see our team, especially Jared and Marcus, provided detailed explanations and made your shopping journey enjoyable and stress-free. We strive for excellence in all areas of customer service, and we are glad that it shows. Safe travels ahead in your new ride!

August 09, 2023

Jason Yeomans was amazing and handled my manner of doing business well. Mason (finance) was equally friendly and responsive. More

by apropos2lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Northside Lexus responded

We're so glad to know that Jason and Mason were able to provide you with an amazing experience at Northside Lexus. Thanks for sharing your feedback, we appreciate it!

August 09, 2023

It was a pleasure working with them. They delivered on their promises. So far everything has been very professional. More

by tim.carmean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Northside Lexus responded

Tim, we're glad to know you had a positive experience with our team at Northside Lexus. Drive safely, and we hope to see you back again down the road!

August 08, 2023

Everyone from reception through sales and finance were professional polite and friendly. The facility was exceptional, comfortable. More

by charandjimand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Northside Lexus responded

Thanks for the kind words and five-star review! We're glad to know you had a comfortable and friendly experience at Northside Lexus.

August 08, 2023

Beautiful dealership with attentive sales and finance team. Listened to what we needed and made it an overall smooth and pleasant experience. More

by hheintschel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nang Ha - 5 stars
Aug 09, 2023 -

Northside Lexus responded

We're glad to know you had a smooth and pleasant experience at Northside Lexus! Thanks for your kind words!

August 07, 2023

Actually, since we live in Dallas, we got information about our now 2021 RX 350 from Mark over the phone. I knew exactly the outside and interior color I wanted. Mark had one at your dealership. . It is More

by Mary
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Northside Lexus responded

Mary, it's fantastic to know that Mark went above and beyond to ensure your satisfaction with the purchase of your 2021 Lexus RX 350 at Northside Lexus! We expect nothing less than a smooth experience for our customers. We appreciate your business and hope you enjoy your new ride!

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