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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,977 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,977 reviews

June 14, 2023

Like flying First Class on a Transcontinental Airline Flight. The coffee bar had excellent coffee. More

by Billmcclendon
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Tosh
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Jun 14, 2023 -

Northside Lexus responded

Thank you for the review! We appreciate your confidence in the Northside Lexus team to get the job done and hope to see you back next time!

June 14, 2023

Great. Very professional and classy. No thanks. Too busy No thanks. Don't be pushy. That is annoying More

by sandikerth
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Needham Shotwell
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Jun 14, 2023 -

Northside Lexus responded

Thank you for sharing your honest feedback with the team. We appreciate your review and would be happy to speak with you further at any point. Please don't hesitate to reach out if we can be of assistance.

June 14, 2023

Very professional and informative Jesse was very patient with me and helped me through the process but answering all my questions in a timely manner. I never felt pressured to make a decision. More

by Monica.Juarez21
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Busboom
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Jun 14, 2023 -

Northside Lexus responded

Thank you for this 5-star review of Northside Lexus! We always strive to provide an informative and transparent car buying experience without any pressure so we're happy to hear that Jesse provided you with just that. Thank you for trusting us with your business - enjoy the ride!

June 14, 2023

Everyone was great . Everything they promised they delivered . Great great great great grest More

by joanncren@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Makrakis
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Jun 14, 2023 -

Northside Lexus responded

Thank you for the review! We appreciate your business and hope to see you again at Northside Lexus!

June 14, 2023

Hard time to cancel the extra warranty that I already purchased. He tried to extend my payment from 75 months to 84 months terms and increased interest rates from 5.84% to 5.87%. More

by isophat5
Recommend Dealer
No
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Jun 16, 2023 -

Northside Lexus responded

Thank you for taking the time to share your experience. We're sorry to hear that canceling your extended warranty was difficult. This is not the kind of experience we want our customers to have and we apologize if there was any miscommunication regarding payment terms or interest rates. Please feel free to give me a call so we can assist you with this issue as soon as possible. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

June 14, 2023

My experience was wonderful! My husband and I had a very pleasant experience and everyone was very welcoming, especially Jared. We were not pressured into purchasing any particul More

by drguev17@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared States
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Jun 14, 2023 -

Northside Lexus responded

We are so happy to learn that you and your husband had a delightful purchasing process at Northside Lexus! Thank you for your kind shoutout to Jared and the team, and we wish you many safe miles ahead!

June 14, 2023

Super easy to work with, knowledgeable about lexus vehicles, and a genuine individual. Thank you Rylan Pruitt at Northside Lexus! More

by 3500FORTHECOAT
Recommend Dealer
Yes
Employees Worked With
Rylan Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rylan Pruitt
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Jun 14, 2023 -

Northside Lexus responded

We're glad to hear that you had an easy experience working with Rylan at Northside Lexus! We appreciate your kind words and thank you for choosing us. Drive safely in your Lexus!

June 13, 2023

Wonderful service, clean, courteous sales personnel. Jason Yeomans was fantastic. He took the time to show me several vehicles, and go over several new features which I was not familiar. He was very pro More

by provenzas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Northside Lexus responded

We're so happy to hear about your wonderful experience with Jason and our team here at Northside Lexus! It's our pleasure to welcome our guests with fantastic customer service. Thank you for your recommendation and all your support!

June 12, 2023

This was an outstanding experience. The salesperson, Mark, took great care to show us vehicles and provide the information we needed to make a decision. The finance representatives expl More

by JMOORE906
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Northside Lexus responded

We're thrilled to hear that Mark and our team at Northside Lexus made your sales experience so smooth and easygoing! It's great to know that you were pleased with the information and options presented during the process. Thank you for choosing us as your dealership and we look forward to seeing you again in the future for your automobile purchases. Take care!

June 11, 2023

The salespeople at Northside Lexus are friendly and helpful. They helped me find the vehicle that I was looking for. Looking forward to picking it up this week. More

by Angel_S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anh Vu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Northside Lexus responded

We appreciate your positive review, Angel. It's great to hear that our salespeople were friendly and helpful in finding the right vehicle for you. Congratulations on your purchase, and we can't wait to see you soon!

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