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Northside Lexus

Spring , TX

4.9
7,603 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,604 reviews

January 13, 2024

Lisa has been extremely helpful throughout my car buying process. She answered all my questions in a timely manner, kept me updated while waiting for my car to get built, and went the extra mile to make sur More

by Ibrahim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Northside Lexus responded

Ibrahim, we're delighted to know Lisa was able to assist you effectively during your car buying journey at Northside Lexus. We always aim for our customers' satisfaction and it's great that she could help make this happen for you!

January 13, 2024

Everyone was extremely nice and purchasing was quick and smoothe. Rylan, our salesman, was honest and knowledgeable. Financing was very easy and very nice. They all have a personality and treated us like fr More

by Taloula20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rylan Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Northside Lexus responded

We're so glad to know that your experience with Rylan and the rest of our team at Northside Lexus was smooth, quick, and friendly. We strive for honesty and efficiency in all we do. Thanks for choosing us!

January 13, 2024

Great customer service. Found what I was looking for. Go an extra step to accommodate my request. More

by suphu_2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Covert
Jan 13, 2024 -

Northside Lexus responded

Thank you for recognizing our efforts here at Northside Lexus! We always strive to go the extra mile to assist our customers and we are glad it doesn't go unnoticed. Thanks for much for the review, we hope to see you again down the road!

January 12, 2024

Nathan and the Lexus team were professional and helpful from start to finish. They make you feel like you are the only one in the dealership and treat you as someone special. I would highly recommend any More

by brenda.elaine.larson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Christianson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Northside Lexus responded

We're so glad to know that you felt valued and well taken care of by Nathan and our team at Northside Lexus. We appreciate your recommendation! Safe travels in your new vehicle.

January 12, 2024

The vehicle was as described online and the buying process was excellent. I received a good value for my old vehicle and process was quick. More

by Enrique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Covert
Jan 12, 2024 -

Northside Lexus responded

Enrique, we're glad to know your car buying experience at Northside Lexus was smooth and quick. Thanks for trusting us with your business!

January 12, 2024

The was the best car buying experience I have ever had. Donnie was professional, informative, and trusting. I definitely recommend Northside as a great place to buy a car. More

by judyhwelch
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Northside Lexus responded

Judy, we're delighted to know that Donnie and our team at Northside Lexus provided you with the best car-buying experience! Thanks for recommending us. Enjoy your new ride!

January 12, 2024

It was a good experience. People were really welcoming and helpful to me. They had a good and positive attitude. More

by NGUYEN1452
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anh Vu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Northside Lexus responded

We're glad to know you had a positive experience with our team at Northside Lexus! Your feedback is appreciated and we look forward to assisting you again in the future. Safe travels!

January 11, 2024

Service is great. This dealership is very easy to do business with. Don Holifield helped me find the car I wanted. Great guy! More

by RHONDAVAUGHT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Holifield
Jan 12, 2024 -

Northside Lexus responded

Rhonda - We're glad to know that you had a great sales experience with us at Northside Lexus and found the car you wanted. Thanks for your kind words about Don, we'll be sure to pass them along!

January 11, 2024

We purchased our second Lexus within two weeks of purchasing our first Lexus. Again, we worked with John Breax. He helped us to decide which trim of RX would best fit our needs and likes. He has trem More

by vlemoine01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Breaux
Jan 12, 2024 -

Northside Lexus responded

It's fantastic to know that John and Mike provided you with such a great experience at Northside Lexus. We appreciate your feedback, and we're looking forward to assisting you with all of your future vehicle needs!

January 11, 2024

I was extremely dissatisfied with the service I received at Northside Lexus when I purchased my 2019 Land Rover Discovery! What I have to write will go well over the 15 word Minimum so I will forward my co More

by sherryl0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Cullingford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Covert, Herb Mills
Jan 12, 2024 -

Northside Lexus responded

Sherryl, I'm really sorry to read about your dissatisfaction with the service you received. We always aim for a top-notch customer experience and it's disappointing to know you were left with a different impression. Your feedback is important to us and I'd appreciate an opportunity to discuss this further - please reach out at your earliest convenience. Thank you, Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319

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