Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Northside Lexus
Spring , TX
6,974 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,974 reviews
September 25, 2022
The software program/computer used to sign documents electronically was faulty, making us revert to using paper contracts electronically was faulty, making us revert to using paper contracts More
by Mimielsevier
Verified CustomerEmployees Worked With
September 25, 2022
Very easy and efficient . Salesman was knowledgeable of the car very professional (excellent customer service Salesman was knowledgeable of the car very professional (excellent customer service More
by sherg32
September 24, 2022
Quality sales and service. Very nice facilities. I am not writting any more. All done Very nice facilities. I am not writting any more. All done More
by LSTEFAN522
Employees Worked With
September 24, 2022
Northside Lexus Is the cream of the crop when it comes to sales, service and customer service! sales, service and customer service! More
by maddysmom2000
September 24, 2022
Everyone was wonderful and courteous. Very smooth deal although I feel they undercut my trade because customers are seen as a dime a dozen and inventory is limited - take it or leave it i Very smooth deal although I feel they undercut my trade because customers are seen as a dime a dozen and inventory is limited - take it or leave it is the way I felt. Sorry, but it’s pretty much that way at all the Lexus dealerships I visited this week. Oh well, it’s just the atmosphere of car shopping. More
by ledavis2
September 23, 2022
Great staff, great service, great management. The people at Northside really know how to to take of customers. The people at Northside really know how to to take of customers. More
by JOHNNYLAW500
September 22, 2022
This is my second purchase with Mason. He provided excellent customer service. I appreciate him for being mindful of the vehicle I wanted to purchase and my budget. He was very helpful He provided excellent customer service. I appreciate him for being mindful of the vehicle I wanted to purchase and my budget. He was very helpful with my trade in and once again made the entire purchase process easy. The financing department was also very helpful and had me in and out the door in no time. I love my GX460! I look forward to working with you all again in the future. More
by dbarron02
September 22, 2022
Great experience! Joshua has helped us with several leases. We have our dream car thanks to. Orthdide and Joshua! Joshua has helped us with several leases. We have our dream car thanks to. Orthdide and Joshua! More
by RANDYJONES43
September 22, 2022
Larry is the greatest—second car from him. Randy Covert also was a great help. All of you treat people so well, who would go anywhere else!? Randy Covert also was a great help. All of you treat people so well, who would go anywhere else!? More
by BILLISENBARGER
Employees Worked With
Other Employees :
Jeff with options—-Thanks, Jeff!, Tiffany Carmona
September 21, 2022
Very organised and professional staffs that are willing and ready to assist. Got what I needed. and ready to assist. Got what I needed. More
by DOYINLAWAL
Employees Worked With
