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Northside Lexus

Spring , TX

4.9
6,973 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,973 reviews

June 17, 2022

Don’t judge me but I purchased a car from the Dynamic Trio staff of Herb Mills, Tyler Stephens and James Vu on Monday and I returned today and purchased another car and YET AGAIN I left extremely happy! More

by Rknocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jun 20, 2022 -

Northside Lexus responded

Thank you for taking the time to review us! Hearing that you had such outstanding purchase experiences working with Herb, Tyler, James, and the Northside Lexus team made our day. We will be sure to pass on the kind words to them. Drive safely in your new vehicles, and enjoy them! We hope to see you back again down the road!

Jun 20, 2022 -

Rknocky responded

I did not initially know Michael Featherstone’s name but he went above and beyond to assist me and didn’t really have to do so! He was extremely kind and had a wealth of information and knowledge!!

June 17, 2022

Caleb Vario did an outstanding job! !! He was very professional and courteous. He did a great job! More

by VINVARIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Northside Lexus responded

Caleb is one of the very best in the business! Thank you so much for choosing Northside Lexus and we'll see you next time!

June 17, 2022

They were well organized and professional from the beginning to the end of the process. I would recommend them to everyone! More

by Oretha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rylan Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Northside Lexus responded

Oretha - Thank you for recommending Northside Lexus! It means a lot to hear that you had a professional car-buying experience and we appreciate you rating us five stars. Safe driving!

June 17, 2022

Randy was professional and efficient in helping us with our purchase. He was very knowledgeable about the2 different type cars we were looking at purchasing. I will recommend Randy and Northside Lexus to e More

by Mnjfields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aniekan Edem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Northside Lexus responded

We're glad Randy was such an asset throughout your car-buying experience! Thank you for the wonderful review and for trusting Northside Lexus with the job - we appreciate your recommendation and support! Enjoy!

June 16, 2022

Experience was fine. Told the salesman to send it to 2 lenders and they sent it to all 5. More

by Madison
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Ortega
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Northside Lexus responded

Madison, I'm sorry for any mixup with the finance process. I will share this review with the appropriate staff so we can prevent similar situations moving forward, but if there's anything else we can do to make this right, please be in touch. I'd be glad to take your call. Best, Doug Gilmer - Finance Manager - 281-569-3477

June 16, 2022

I highly recommend this place to anyone looking to buy a Lexus car. Place is awesome and customer service is even better. More

by Maritza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jun 17, 2022 -

Northside Lexus responded

Maritza, your recommendation means the world to us! Thank you for choosing Northside Lexus and for sharing your feedback. Wishing you safe and happy driving ahead!

June 15, 2022

I dealt with Nick Makrakis. Excellent! Very professional, enthusiastic, helpful. I would highly recommend your dealership and him. More

by financemimi4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jun 15, 2022 -

Northside Lexus responded

Woohoo! We are thrilled Nick did such a fantastic job. Thank you for your recommendation. All of us at Northside Lexus hope you have a lovely day!

June 15, 2022

Great service and good communication by Josh our rep. The process was as good as it can be when you are waiting for a car. More

by 100yardgain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Northside Lexus responded

We are happy to hear that Josh and the team gave you a five-star experience! Thank you for choosing Northside Lexus and for sharing a review. Safe travels in your new vehicle!

June 15, 2022

Beautiful building and grounds outside. Larry our salesperson, did a great job, and helped us with a great attitude. More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Northside Lexus responded

Diane, we are thrilled that Larry earned your five stars, and that you enjoyed our facility as well! Thank you for choosing Northside Lexus and for sharing your support on our page. Safe travels!

June 14, 2022

I had a great experience. My salesman, Jared was very polite, efficient, and very easy to work with. More

by llsoileau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Northside Lexus responded

We're delighted that you had a great experience working with Jared, and that your visit was smooth, efficient, and polite. We hope to see you again down the road here at Northside Lexus!

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