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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,890 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,891 reviews

November 10, 2021

Very awesome service. The best experience I have ever had with a dealership. Don Hector showed us everything we wanted to see and went above and beyond in making sure that we were happy with our selecti More

by JOSUE1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
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Nov 11, 2021 -

Northside Lexus responded

It makes our day to hear that our team gave you the best purchase experience you have ever had! Thank you for coming to Northside Lexus and for sharing your kind words about Don. Enjoy the ride in your new car!

November 10, 2021

Sale went well but did’nt receive a response to email sent to salesperson after. More

by Sanjay
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ortiz
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Nov 17, 2021 -

Northside Lexus responded

Hi Sanjay - I'm glad to hear that the purchase process was smooth and successful. I apologize for the lack of communication you've received from our sales team. It's very important that we be available and responsive even after your purchase is complete, and I apologize this hasn't been the case so far. I would be more than happy to offer you my direct support. Please don't hesitate to reach out to me if you need assistance. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

November 10, 2021

We’ve always been met courteously as soon as we arrive. Beautiful atmosphere. The best More

by LEONORA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2021 -

Northside Lexus responded

We are thrilled that you have felt so welcomed and well taken care of by our team! Thank you for stopping by to share a great review of Northside Lexus, we hope to earn your business again in the future.

November 09, 2021

The whole experience from the minute you walk in Tim makes you feel right at home. More

by Wmanovich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2021 -

Northside Lexus responded

We always want our guests to feel comfortable while we assist them with their automotive needs and it's great to hear that Tim achieved this for you. We couldn't be happier to have helped you find the perfect vehicle at Northside Lexus, and we hope you have many safe miles on the road ahead!

November 09, 2021

Excellent customer service. They made the car buying Excellent customer service. They made the car buying experience enjoyable and not intimidating. Recommend Northside Lexus. More

by MMENDEL1212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
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Nov 11, 2021 -

Northside Lexus responded

Congratulations on your new car! We are delighted that our team took such great care of you and made you a happy customer. Thank you for trusting Northside Lexus with your business!

November 08, 2021

Great service! Nice dealership. Sales representative was great and ver professional. And got the job done. More

by Markeith Payne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2021 -

Northside Lexus responded

We are happy to see that your experience was a great one, Markeith. Thanks for supporting Northside Lexus!

November 08, 2021

Herb is the best. Very helpful and sticks to his word! Thankful for the customer service there. More

by jobrien704
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2021 -

Northside Lexus responded

We want our guests to be able to rely on us for straightforward service, and it's excellent to hear that Herb has proven that to you. We're thankful that you took the time to share your gratitude for the Northside Lexus team, and we look forward to working with you again down the road!

November 07, 2021

Best Service BEST SALES!!! Love my new car. Leasing my new vehicle was fast and easy. Thank you More

by Happy Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2021 -

Northside Lexus responded

Thank you for the great review, Chris! We appreciate your support and are happy to hear that you found the right vehicle working with the Northside Lexus team. Congrats on your purchase, and we hope to see you back again down the road!

November 06, 2021

Very professional! Donnie Holcomb was great! In & out in no time!! Caleb Vario was amazing!!!! Although we live in Ft Worth we are recommending you to all our friends! It was definitely worth the drive! More

by Sandy Slimmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2021 -

Northside Lexus responded

We are happy to see that Donnie made your car-buying experience a wonderful one, Sandy. Thanks for supporting Northside Lexus and congrats on your new car!

November 06, 2021

Agent took the time to listen to my preferences in a vehicle and I was able to find what I love in one visit. More

by Erika Lastra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
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Nov 07, 2021 -

Northside Lexus responded

Thank you for the great review, Erika! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with the Northside Lexus team. Safe travels in your new vehicle, and we hope to see you back next time!

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