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Northside Lexus

Spring , TX

4.9
6,943 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,943 reviews

September 03, 2020

They don’t negotiate as far as prices are concern. Good customer service, the dealer had good knowledge of what he is doing. Thanks though More

by MUSI2001CM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Aldridge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Northside Lexus responded

We strive to be competitive in our pricing so I am surprised by your comments. I am glad to see that our team treated you with friendly and professional customer service as we want to provide shoppers with an enjoyable experience. If you have any additional feedback that may help us improve further, please don't hesitate to call. Thank you for your business, Tim Karmout - General Sales Manager - 281-569-3308.

September 03, 2020

Eric Fuller, work very hard to help us finished the purchase of our new RX-350. He had the cars for review ready for us in timely way and was most helpful in getting all of the paper work done. Great More

by FRANK77381
Customer Service
Recommend Dealer
Yes
Employees Worked With
Eric Fuller
Sep 03, 2020 -

Northside Lexus responded

Thank you for the five-star review, Frank! It is fantastic to see that Eric worked hard to facilitate the purchase of your Lexus RX 350. We are lucky to have you as a Northside Lexus customer and we wish you safe travels!

September 02, 2020

Northside Lexus is head and heels over any other dealership I have dealt with in the last twenty year. The lease that I just got into is my fifth Lexus from Northside. The team is professional, know More

by DOUG83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Northside Lexus responded

Thank you for your loyalty to Northside Lexus! For you to say that we have provided you with the best experience at a dealership truly made our day. It is a privilege to have you as a customer and we look forward to taking care of you next time!

September 02, 2020

We were very impressed with the dealership and both employees. Jared Postma was a pleasure to work with. This was the best car buying experience we have experienced! More

by SDBYRNE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Sep 02, 2020 -

Northside Lexus responded

For you to say this was your best car-buying experience makes us so happy! Thank you so much for rating Northside Lexus five stars and giving a shout out to Jared. Safe driving!

September 02, 2020

Mark Green was friendly, helpful and fair on sales price. Pleasant experience and easy purchase process. We will definitely be a repeat customer and highly recommend Northside Lexus. More

by uhrhammer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Northside Lexus responded

We are grateful to receive your positive feedback regarding your experience with Mark! At Northside Lexus, our team is committed to walking guests through the sales process to ensure you find a vehicle that suits your needs. Congrats on your recent purchase and drive safely!

September 02, 2020

Mike Driskill was a huge help in making the process run smooth!! My family has dealt with him for years and have been nothing but pleased everytime! More

by SUMMER9
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Northside Lexus responded

Thank you for posting about your experience with Mike! We are excited to see that he always makes your family's visits to Northside Lexus a pleasant experience. It is a privilege to have your loyalty and we look forward to working with you next time!

September 02, 2020

Excellent experience . Both John our salesman and Marcus in finance took great care of us. This was the easiest car buying experience I have had. More

by Louis P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hovenden
Sep 02, 2020 -

Northside Lexus responded

Louis - We can't ask for better feedback than this! It's wonderful to hear that John and Marcus made it easy for you to get into your new vehicle. Thank you so much from the entire Northside Lexus team!

September 02, 2020

Doug is friendly, personable and knowledgeable. We never felt rushed, pressured or anxious. Our car buying experience was a pleasure with Doug. He took care of us and made sure all our questions were answer More

by mitchen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ava Pierce
Sep 03, 2020 -

Northside Lexus responded

Thank you for taking the time to review your sales experience. We strive to keep customers confident during every step and I am so happy to hear that Doug hit the mark. It was a pleasure to have your business at Northside Lexus and we hope you are enjoying your vehicle!

September 01, 2020

This is my third red Lexus ES bought from Northside. It is a beautiful facility and the people are easy to work with. To many happy miles. More

by CAROLYN_GANDY
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Northside Lexus responded

Hi Carolyn - Congratulations on your new Lexus ES! Your loyalty to Northside Lexus means so much to us and we are honored to have earned your business. Thank you for the review and we hope to see you again down the road!

September 01, 2020

I had been to the dealership the previous day and was discouraged with my experience. Through a family friend, they referred us to Joshua and the deal was handled over the phone - came in that evening a More

by dsuits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn, John Hovenden
Sep 01, 2020 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are so glad Joshua provided the exceptional service we pride ourselves on at Northside Lexus, and we will certainly let him know that you appreciate his help. Safe driving in your newly purchased vehicle!

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