Northside Lexus

Pre own purchase I was able to make a purchase on a pre own car. The saleman and staff was extremely friendly. I would recommend a family or friend to your dealershi I was able to make a purchase on a pre own car. The saleman and staff was extremely friendly. I would recommend a family or friend to your dealership. More

Sales, finance, and service were great Based on CR review and talking with owners, the Lexus RX450h was the car to get. We also have a Toyota 2002 Sienna that was an excellent purchase. So Based on CR review and talking with owners, the Lexus RX450h was the car to get. We also have a Toyota 2002 Sienna that was an excellent purchase. So after test driving the Lexus RX450h several times, we decided to buy it. Sales, finance, and service were all professional and no hidden surprises. The vehicle itself is solid, well made, and very quiet with loads of features. However, we make purchase decisions based on comfort (we take long road trips) and the seats in the Lexus we bought is nowhere near as comfortable as the one we tested. In comparison to our Sienna, the Sienna is far superior comfort wise than the RX450h. If I could change two things about the Lexus, the vehicle would be perfect: 1. remove the rock-hard seats and put the plush Sienna seats in; 2. Be able to control the acceleration of the joystick driver on the display controls...very hard to operate and very frustrating to use. Overall, we like the car, and after we added a memory foam pad to the seats, it is nearly okay. Wish there had been an upgrade option for comfortable, plush seats. Just driving an hour gives you an achy rear and back. As to the dealership, no problems, enjoyed the experience. More

IS 300 Lease Great experience, Eric did a great job and made the process easy and fast for all of us. I would definitely recommend Eric and this dealership Great experience, Eric did a great job and made the process easy and fast for all of us. I would definitely recommend Eric and this dealership More

Great, easy experience! The process of buying my car was so easy AND enjoyable. I couldn't have asked for a better experience. Eric Fuller was very respectful, helpful and The process of buying my car was so easy AND enjoyable. I couldn't have asked for a better experience. Eric Fuller was very respectful, helpful and knowledgeable. He made the process very easy. The dealership was top notch. Going through the financing process was also easy. Hamilton was very friendly and helpful. He made the process smooth and quick. Other dealerships take hours to go through the entire process but my experience was very quick at Northside Lexus. I am so looking forward to driving my new Lexus. More

Return customer This our second time working with Jason. He is great and guided us through many options landing on exactly what we we were looking for. Great overall This our second time working with Jason. He is great and guided us through many options landing on exactly what we we were looking for. Great overall experience. We’re coming back sometime this summer to trade in our Tahoe for another Lexus. More

Terrific New-Car Purchase Experience Nick Makrakis is the best Sales Consultant we’ve ever encountered. He went the extra mile in every respect, from working through the “just right” set Nick Makrakis is the best Sales Consultant we’ve ever encountered. He went the extra mile in every respect, from working through the “just right” set of features and options that would best serve us, to locating the perfect vehicle and getting it there overnight, to making our buying experience a pleasure. (An uncommon delight to say the least). Nick is fast and thorough. He’s a straight shooter who has earned our trust through TWO new-car purchases. He does Northside Lexus PROUD. Caleb Vario walked us through the financing process in a remarkable helpful way, without any sense of being “pushed”. He was quick and efficient. The paperless desk-surface technology for finalizing our purchase, trade-in and financing was impressive. Ava Nguyen took special care to work through ALL of our technical Q&As and bring us up to date with all of the new technological features. She stayed late to be sure that we knew everything we needed! More

Go See Mike We recently purchased our 5th Lexus with Northside . We are very happy with each experience and attention we receive from Mike Driskill. This most rec We recently purchased our 5th Lexus with Northside . We are very happy with each experience and attention we receive from Mike Driskill. This most recent purchase was handled in an efficient timely manner . Mike took all our requests for our new RX350 and tracked one down in state within days . Our pickup day and purchase went smoothly from our initial greeting , to test drive ( car was ready and waiting), on to our financial portion with James Vu. James was personable and ready with all our numbers and options. Each were explained to us thoroughly . All of our questions answered . Our next department was with Brian Cobb, set up and electronics . Brian helped me set up my phone Enform app, explaining all the new “bells and whistles” on this 2019 RX350. Lots of changes since my last 2011 RX. Brian went over very button and switch in the car . He knew the changes from my old model to this new one , pointing out the changes , improvements, and new locations of the accessories. We set up my phone , LOVE the Bluetooth and hands free capabilities. When Ali wasn’t so thrilled with the changes, for instance the reduction of mph when too close to other cars on the freeway, Brian pointed out the safety features to the new option more often talking me into at least trying out the new safety feature before ruling it out . Brian made us feel confident to use al the new features in a short time with him and I feel welcome to call him with any questions . There wasn’t any time that I felt silly or ignorant with all the new perks our RX350 has to offer . Brian was very clear and never confusing , his patience appreciated. He set up our Sirius channels from memory . I have had a Sirius membership for years but no recollection of all the channels like Brian has and able to share with us . The personal setup took just minutes with all he knows . So quick, but never felt rushed . Buying a new vehicle is never a quick process, it shouldn’t be , but at no time did we feel like we were waiting around . We never felt like it was taking too long , nor did we have to wait between each department . Mike Driskill has it all lined up with each drpartment ,from his welcome at the front door , until we shook hands and drove #5 Lexus home . More

Great service as usual. This is my 3rd Lexus. I continue to get white glove service. Jason was patient and had great follow up but was not pushy. I would recommend him to a This is my 3rd Lexus. I continue to get white glove service. Jason was patient and had great follow up but was not pushy. I would recommend him to all of my friends. More

Northside Lexus – as always, a great experience. Very professional and personable sales people, as always. Have been a customer for over 16 years, 6 cars. They work hard to get you what you wantA Very professional and personable sales people, as always. Have been a customer for over 16 years, 6 cars. They work hard to get you what you wantAnd treat you fairly. More

Excellent Experience Excellent customer service. Was willing to work with me through and through to get me into the vehicle I wanted in the price range I was looking for. Excellent customer service. Was willing to work with me through and through to get me into the vehicle I wanted in the price range I was looking for. More