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Northside Lexus

Spring , TX

4.9
6,978 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,978 reviews

September 01, 2018

Overall great experience We had an exceptional experience buying our new car . We were treated fairly received excellent price in new car and on our trade in. Doug Tosh our s More

by KRB100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Northside Lexus responded

Hi there, We have to agree that Doug is a fantastic salesman! We are thrilled that he was able to give you an outstanding car-buying experience! We greatly look forward to further serving you.

August 31, 2018

honest and quick! helped me get out of a car i hated, into a nice new GX, quickly and relatively painlessly. Josh is the first car salesman I ever worked who was strai More

by mhunt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Northside Lexus responded

Hi there, I am so glad that Josh could get you into a vehicle that you love! We are thrilled that he was able to give you such a great car-buying experience! Thank you for your review.

August 31, 2018

Easy and fast purchase Nick is very knowledgeable and accomodated every request. I asked to drive and look at several models and he went above and beyond to make sure I knew More

by PRECIOUSANDPERFECT4EVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Northside Lexus responded

Hi there, We are elated that Nick and Brent gave you a top-notch, car-buying experience! I am so glad that our team took wonderful care of you. We greatly look forward to continue serving you!

August 30, 2018

Purchasing a New Vehicle I had my first Lexus, a GX470 for 9 years (no problems except age). It was time for a new one David Gardner is our go to guy and he always does an aw More

by ANDREA.GARRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb (in financing - not sure of his last name) - was very courteous and helpful., David Gardner, David Ortiz
Aug 30, 2018 -

Northside Lexus responded

Hi Andrea, We are so glad that David was able to work with you, and get you into the car you wanted! David definitely always does an awesome job! Thank you for being a continued member of our Northside Lexus family, and we greatly look forward to further serving you.

August 30, 2018

Easy process, friendly people Great experience with the whole buying fresh m start to finish. Did most of my dealings on-line and over the phone which made the process quick and ea More

by CVW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Penn, Eric Allen
Sep 06, 2018 -

Northside Lexus responded

Hi there, We are so glad that we could make your car-buying experience a quick and easy one! Also, that our wonderful Eric Allen was given the opportunity to assist you! Thank you for your review!

August 30, 2018

I had a hassle free buying experience except for tech suppor The support for technology help was poor. Eva was irascible, impatient and haughty. She was not prepared to answer technical questions.She told me tha More

by ASHOKDASGUPTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Christianson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ava Pierce
Aug 31, 2018 -

Northside Lexus responded

Mr. Gupto, Thank you for the feedback about your experience. We apologize for falling short and not meeting or exceeding an excellent experience for you. We take our training and customer interactions very seriously and will use this feedback as a growth opportunity. Thank you again for your feedback.

August 30, 2018

Service with a Bow on Top Treated like a VIP, never a wait, always a smile with lots of respect. Went the extra mile to bring cars to the front for viewing to keep us out of t More

by Repeat Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Delgado
Sep 06, 2018 -

Northside Lexus responded

Hi there, We are thrilled to see that you had such a phenomenal experience with Alex! We think he is absolutely awesome also! I am so glad that our entire team gave you VIP service, and made you feel comfortable. We greatly look forward to further serving you!

August 30, 2018

Great customer service Our sales guy, Josh Keough, was awesome! Got everything we wanted in our 2018 RX with great lease terms and fast paperwork. Could not be happier! More

by LETTERS4ZACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Northside Lexus responded

Hi there, That is great to hear that Josh did a fantastic job helping with your vehicle purchase! We greatly look forward to further serving you!

August 29, 2018

Perfect Service Had a very pleasurable experience with Northside Lexus. Alex the salesperson was great and made everything very clear and easy to understand! Highly r More

by Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Delgado
Aug 30, 2018 -

Northside Lexus responded

Hi Rod, We are elated that you had such a fantastic experience with us, and that Alex did a wonderful job, as always. Thank you so much for your review!

August 29, 2018

Great consistent service This is our 11 car from north side Lexus. Having the same salesperson for all our purchases makes for a great relationship. Knowing that person will More

by ARLENEBELOTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2018 -

Northside Lexus responded

Hi Arlene, Thank you for being a loyal, long-time member of our Northside Lexus family! Don Holifield is a treasured member of our team, so we are so glad that he has been able to continually help you through the years! Don and the rest of our team greatly look forward to continue serving you.

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