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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,128 Reviews
Welcome to Oak Lawn Toyota! We opened the doors of Oak Lawn Toyota 40 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,128 reviews

July 08, 2022

Take care of my needs in a feasible time, not always excited about the price More

by f_suttondl1
Recommend Dealer
Yes
Employees Worked With
Other Employees : Actually don't know the employee names
Jul 10, 2022 -

Oak Lawn Toyota responded

Thank you! Frank and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

July 08, 2022

I was taken care of within 5 minutes of my appointment. Additional work was needed,that was finished in half the time.Keith Stadler took care of me. I have been dealing with Oak Lawn Toyota since 1988. I h More

by egd6740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Mark, Steve, and Keith had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

July 08, 2022

I have always had great experiences while there. I am on my fifth vehicle with them More

by nataleenv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norm Nemanich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2022 -

Oak Lawn Toyota responded

Nataleen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota for the 5th time! We appreciate you being a loyal customer and look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

July 08, 2022

The employees are very courteous and helpful. Our salesman Edwin Cotto did a very good job explaining things to us, answering some questions and even offering us some water. The porter who cleane More

by arvirare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Cotto
Jul 10, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words for Edwin, and for taking the time to leave us this wonderful feedback! John Carnivele, General Manager

July 07, 2022

Many people hate dealerships, because many play games and are not serious with giving you the actual price,and are very deceptive! When we came to this dealership where we have purchased other vehicles we ha More

by tbas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich
Jul 07, 2022 -

Oak Lawn Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! John Carnivele, General Manager

July 07, 2022

I was there for my 15,000 maintenance check. All I had to do was show up with my car. The car was given an entire once over check, oil change and tire rotation. Within an hour, I had a report More

by emperez78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
Jul 07, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

July 07, 2022

Very professional, customer first attitude The service team respected my time and kept me advised of the status of my car More

by Mike D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

July 05, 2022

I have been bringing my Toyotas for service to Oak Lawn Toyota since 1994. I have always received great service, honest and knowledgeable assessments regarding any possible issues my cars have had. The ser More

by Irishmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again! Juan Vazquez, Service Manager

July 04, 2022

We bought a 2006 Nissan xteraa. We are happy with our purchase. John was a great salesman More

by zolnaman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with John. We're glad to hear he delivered such a great experience! John Carnivele, General Manager

July 03, 2022

I was very pleased with the service and specially the excellent customer service provided by Frank! He was very pleasant and helpful! More

by floresmariap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

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