Oakbrook Toyota In Westmont

They are always friendly and professional to deal with. The provide quality service and are very accommodating. I can count on them to be honest and knowledgeable! The provide quality service and are very accommodating. I can count on them to be honest and knowledgeable! More

Leon and John are always top notch when I have my cars serviced at Oakbrook Toyota. I’ve been a costumer since August of 2009 serviced at Oakbrook Toyota. I’ve been a costumer since August of 2009 More

Very courteous and listen to customers to see how they can help. I had no intention of buying a car for my daughter, but Dan and Steve made the process far to easy. Everything from the price to paperwor can help. I had no intention of buying a car for my daughter, but Dan and Steve made the process far to easy. Everything from the price to paperwork went so smooth. Dan even helped create a very memorable moment for our family in the presentation of my daughter with her first car. She is still cannot believe she has a car. I would highly recommend these guys if you are in the market for a car. More

I have brought my car in countless times to have one issue fixed and it still is not done. I have made many trips from Minooka to westmont with a one year old and keep having to come back. Terrible serv issue fixed and it still is not done. I have made many trips from Minooka to westmont with a one year old and keep having to come back. Terrible service, terrible communication, always an inconvenience. Most likely our last time using this dealer once the issue is finally fixed, if ever. More

I honestly thought they tried to take advantage of me. I was only offered 11,000 for my 2018 Hyundai Tucson with 23,000 miles, that really pissed me off. If it wasn’t for Jim Robertson, l swear I would’ve was only offered 11,000 for my 2018 Hyundai Tucson with 23,000 miles, that really pissed me off. If it wasn’t for Jim Robertson, l swear I would’ve taken my business to the Toyota dealership in Oak Park. Now don’t get me wrong I love my car, I just don’t think the business deal of it was fair I always had my guard up, and l didn’t trust the finance man. He tried to rip me off w/ the warranty. $3800/ ended up paying $1842 of which l may cancel. I did not have a pleasant experience, l’ve purchased 4 cars in the last 3 years. I didn’t feel at home here like Hyundai. ☹️ More

excellent and friendly service - shuttle was also very much appreciated - I always get A+ service at Oak Brook Toyota -- have never had a problem here much appreciated - I always get A+ service at Oak Brook Toyota -- have never had a problem here More

Purchased new Highlander 9/14/2020 thought we were getting a good deal The process took more than 3 hours and then they wanted us to stay so the “Delivery Specialist” could explain the apps, map, ph getting a good deal The process took more than 3 hours and then they wanted us to stay so the “Delivery Specialist” could explain the apps, map, phone connection etc. We were unable to stay but registered on his computer and left. Call the “Specialist” back two days later for help— still waiting for a call back 4 days have passed. More importantly reviewing the sales agreement seems to show they had hidden or very expensive charges for services rendered. 1. A charge for “Pivotal Security” $349 which was explained to me at the time as a charge for registering the vehicle with the state of Illinois for theft purposes, reading on the net indicates this some kind of private security which is nothing more than a dealer add on. 2. I asked if the dealer would transfer my plates the financial guy said sure unfortunately he neglected to say it would cost $175 vs the $25 if I did it myself. So even if they keep you hanging around for so long in the little office that your brain frozen make sure you check every line on the sales contract or your deal may not be as good as you think More

Always a pleasant visit to your Service Department. We own two Toyotas and always have them serviced by your team. Polite, prompt and professional with people who care. Thanks. own two Toyotas and always have them serviced by your team. Polite, prompt and professional with people who care. Thanks. More

Mario, was wearing a mask, when he greeted me when I arrived.. Asked what I needed and told me when the car would be ready. I left and I received a call later that morning to say the car was ready. Ver arrived.. Asked what I needed and told me when the car would be ready. I left and I received a call later that morning to say the car was ready. Very fluid start to finish. More