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Mercedes-Benz of Grapevine
Grapevine, TX
1,734 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,734 reviews
May 09, 2024
Ron Michael was helpful, honest and not pushy. It was a pleasurable experience throughout the entire dealership. It was a pleasurable experience throughout the entire dealership. More
by Donna
Employees Worked With
Helpful May 09, 2024
Mercedes team took care of transaction professionally with open communication and honest price. Nice touch from Tom Lim on multiple vehicles test drive. with open communication and honest price. Nice touch from Tom Lim on multiple vehicles test drive. More
by vcmanjunath
Employees Worked With
May 03, 2024
Great customer service. Austen really took care of me when purchasing a CPO C-300. Austen really took care of me when purchasing a CPO C-300. More
by Pamela
Employees Worked With
May 02, 2024
The whole process was made seamless for me by Beaux from the day I started looking for my new car. He is an excellent sales experience manager who thrives to provide complete customer satisfaction. I’m happ the day I started looking for my new car. He is an excellent sales experience manager who thrives to provide complete customer satisfaction. I’m happy with my purchase and the whole seamless process provided by Beaux. I recommend his services 10/10!! More
by Sanchit Bhanot
Employees Worked With
April 27, 2024
Dyna was a pleasure to work with, answering all of our questions and concerns promptly. questions and concerns promptly. More
by Kimberlistoneking
April 25, 2024
Great sales people great service convenient location on time pleasant experience best deals on leases time pleasant experience best deals on leases More
by Alice.brock
Employees Worked With
April 23, 2024
Rodney Lockett was AMAZING to work with! I am from out of state and he made the entire process so easy. I flew in to DFW and he picked me up at my hotel next morning and had the car ready I am from out of state and he made the entire process so easy. I flew in to DFW and he picked me up at my hotel next morning and had the car ready to go. All my future purchases will be through Rodney Lockett at Mercedes-Benz of Grapevine. More
by neftzger
Employees Worked With
April 21, 2024
Basel was terrific to work with. I had a specific situation that he was able to help me with. Professional throughout and set me up for success with follow up once I was in my vehicl I had a specific situation that he was able to help me with. Professional throughout and set me up for success with follow up once I was in my vehicle. Bryan also gets kudos. Happy customer! More
by peggi913
Employees Worked With
Other Employees :
Tyler Null was excellent helping me with the technology
April 19, 2024
I loved the atmosphere of this dealership! From the time I stepped out of my car to the time I drove off the lot with my new Mercedes Benz it was an amazing experience. Everyone was so friend From the time I stepped out of my car to the time I drove off the lot with my new Mercedes Benz it was an amazing experience. Everyone was so friendly and professional. More
by Blessed Diva
Employees Worked With
Other Employees :
Tyler Null
