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Phil Wright Autoplex
Russellville, AR
1,648 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,648 reviews
March 26, 2019
Great experience John David was great to work with. We felt like we got the best deal from your dealership. We would highly recommend this business to our friends. John David was great to work with. We felt like we got the best deal from your dealership. We would highly recommend this business to our friends. More
by GREENESANDY73
Verified CustomerEmployees Worked With
Helpful March 26, 2019
Oil change The atmosphere is so welcoming. I love hearing Christian music playing, everyone was very friendly and not a bad wait time. Even test drive some cars The atmosphere is so welcoming. I love hearing Christian music playing, everyone was very friendly and not a bad wait time. Even test drive some cars while I waited. More
by SWEETNICOLE76
Employees Worked With
Keith Holbrook, Zack Saxon
March 26, 2019
AWSOME EVERYBODY IS VERY HELPFUL AND FRIENDLY AND WENT ABOVE AND BEONG THE CALL OF DUTY . VERNON WAS VARY HELPFUL IN FULLFILLING MY NEEDS FOR WHAT I WANTED A EVERYBODY IS VERY HELPFUL AND FRIENDLY AND WENT ABOVE AND BEONG THE CALL OF DUTY . VERNON WAS VARY HELPFUL IN FULLFILLING MY NEEDS FOR WHAT I WANTED AND HIS FOLLOW UP IS TO BE COMMENDED. More
by QUALITYCOM.RG
March 25, 2019
Great No hassle. They were accommodating. A lot of effort in getting my needs met which were met completely. Relaxed environment. Pleasant experience. Posit No hassle. They were accommodating. A lot of effort in getting my needs met which were met completely. Relaxed environment. Pleasant experience. Positive atmosphere. I will continue my business there from sales to service More
by LOADMASTER
March 25, 2019
Great Experience I loved working with everyone at Phil Wright Autoplex. Brody and Adam took great care of me and made sure I was satisfied with my new car. I loved working with everyone at Phil Wright Autoplex. Brody and Adam took great care of me and made sure I was satisfied with my new car. More
by DEBBERDOO314
March 24, 2019
Thank you for all the Hard work and getting me a car and for making sure we had everything needed to make it easier to have paper work go faster great job for all the Hard work and getting me a car and for making sure we had everything needed to make it easier to have paper work go faster great job More
by MJFREEMAN60
Employees Worked With
March 24, 2019
Service was completed as usual. Good service. Service department always does a good job.I would recommend this dealers service department to everyone.Service personnel very helpful and polite.They Service department always does a good job.I would recommend this dealers service department to everyone.Service personnel very helpful and polite.They always get the job done in a reasonable amount of time. More
by Just another Happy customer
Employees Worked With
Erick
March 23, 2019
Car buying made easy It was so easy to find the right vehicle for me. The friendliest most helpful group of people you could possibly meet. They have always had my busines It was so easy to find the right vehicle for me. The friendliest most helpful group of people you could possibly meet. They have always had my business in the past and will continue to do so in the future More
by SHERBIE531
March 23, 2019
Not satisfied! We own a 2015 Equinox with only 73000 miles on it. The air conditioning compressor stopped working and we had it checked before bring it in to you. Th We own a 2015 Equinox with only 73000 miles on it. The air conditioning compressor stopped working and we had it checked before bring it in to you. The reason for bring it in was that my wife called your service department and was told, “after they went and checked”, that it would be covered under warranty. We set up an appointment, bring it in, tell the service man what it was in for (compressor) not working. We leave it and get a call in about two hours telling us that it was going to cost somewhere around $750. I asked about what was told to my wife about coverage and was told that it only covered the power train. I understand power train warranties, my wife understands power train warranties, but when you’re told that a part on a vehicle is covered under warranty, and you bring it in, and it’s not covered! Then you have made a mistake or you’re flat out lying to get people’s money. I refused to pay for a new compressor and then was charged $69 for servicing the compressor to see what the problem was. My wife and myself told the service man what the problem was and know they’re charging me for something I already know! I ask to speak to the manager, which I did and I was given the how will trained the service people are and how many hours of training they go through, asking if I had an extended warranty, makes me wonder if it’s more pressure on the buyer to spend more money, and basically covering everything but want the real issue was, lying about the warranty and the charge of $69. Not satisfied with your service and the fact that a vehicle (CHEVY) with only 73000 miles has a compressor that goes bad. Not very reliable! Have to rethink the next new car we purchase! More
by GROSSDW
Employees Worked With
March 22, 2019
Integrity I like the part where they do what they say and say what they do and you leave happy!! It was a very pleasant service experience. I like the part where they do what they say and say what they do and you leave happy!! It was a very pleasant service experience. More
by DONNYJOE
Employees Worked With
Service department
