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Puente Hills Hyundai

City Of Industry, CA

4.6
7,066 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,066 reviews

July 25, 2023

Helpful and responsive. Got me in and out fairly quickly. But this survey is annoying. More

by fevo_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
Jul 26, 2023 -

Puente Hills Hyundai responded

Thank you for completing the survey, sorry it was annoying. We appreciate you. PH Hyundai Management

July 25, 2023

He was very pleasent to work with , answered our questions, and let us know ow promptly when the vehicle was done More

by VMCUELLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Puente Hills Hyundai responded

Thank you for sharing. Jae provides tremendous service that is very thorough for each of his guest's visits. Thanks again! PH Hyundai Management

July 25, 2023

Great customer service. Didn't make an appointment but they were able to get my var done in 2 hrs. Thanks More

by NIKBAPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac s
Jul 26, 2023 -

Puente Hills Hyundai responded

Glad we were able to process the routine work quickly when you walked-in for the recent service. Have a great week. PH Hyundai Management

July 25, 2023

Thank you for your kind and accurate work and it was good to get things done quickly and quickly More

by SONGHER64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harley Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Puente Hills Hyundai responded

Thank you for the awesome 5-star review as well. Have a great week. PH Hyundai Management

July 25, 2023

Not informative at all, I had to look for advisors to get updates, availability... No update after hrs promised More

by prolinepeter
Recommend Dealer
No
Employees Worked With
Angela
Jul 26, 2023 -

Puente Hills Hyundai responded

Hi Prolinepeter, looks like you were in for not just regular maintenance. Sorry, our team didn't move as fast as you expected. We are constantly striving to do better. Thank you for the feedback. PH Hyundai Management

July 25, 2023

I felt pressured into paying for multiple services. I would not return to this dealership. More

by paige.picabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faustino Lozano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Puente Hills Hyundai responded

Hi Paige, sorry that you felt pressured at any time. What type of service were you in for and what was suggested? Our advisers are trained to only provided insight on scheduled maintenance and repairs needed to the vehicle. I am curious to understand more what was said. Thank you for the feedback. PH Hyundai Management

July 25, 2023

Very professional, kind and hard working people! Issac did an amazing job helping me get my car fixed. His communication and outgoing customer service made my experience at this location wonderful! More

by alissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
Jul 26, 2023 -

Puente Hills Hyundai responded

It is all about communication. We have recently made some new hires that really have helped out with keeping our guests informed throughout their vehicles visit. Thanks for sharing. PH Hyundai Management

July 25, 2023

I have made 2 vehicle purchases from Puente Hills Hyundai. Both times I felt that the dealership employees were helpful and not overly pushy. I also utilize the service department on a regular basi More

by VENUSRISING33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Landeros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary C
Jul 26, 2023 -

Puente Hills Hyundai responded

Congratulations on your most recent new Hyundai purchase. We also appreciate the continued patronage throughout the years. Have a great week. PH Hyundai Management

July 24, 2023

Well prepared for shopping and explaining. As compared to several option, I can choose it easy More

by SOUNDSTEM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charley Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Amazing workers and work competed! Will deliberate recommend this shop to my friends and family! More

by DDAY1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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