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Puente Hills Hyundai
City Of Industry, CA
7,045 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,045 reviews
June 26, 2023
Very courteous set of staff, handled all my issues professionally and took care of me, and answered all my questions, will surely recommend. professionally and took care of me, and answered all my questions, will surely recommend. More
by AJAYI1LEGACY
Verified Customer
June 26, 2023
Really like the service advisor Javer. Really quick to respond. Got me in there quick and got me out as soon as possible. Clear on what needs to be done. The dealership Great has a nic Really quick to respond. Got me in there quick and got me out as soon as possible. Clear on what needs to be done. The dealership Great has a nice area for me to wait and work. Very clean. More
by drk_torn
Employees Worked With
June 25, 2023
So far so good! People there are very nice and are very accommodating! Great customer service! People there are very nice and are very accommodating! Great customer service! More
by chulagirl00
June 25, 2023
Great service and friendly atmosphere. My car leasing process was fast and efficient. We got the car that we wanted and very pleased! My car leasing process was fast and efficient. We got the car that we wanted and very pleased! More
by DPHU168
Employees Worked With
June 25, 2023
They take forever poor customer service, they use to be good with time and letting you know update of ur car now they don’t do that they will keep u waiting even if ur car is ready they don’t tell you. My good with time and letting you know update of ur car now they don’t do that they will keep u waiting even if ur car is ready they don’t tell you. My car was ready and they didn’t tell me until I had asked the status the guy said it’s been ready. So annoying More
by Erica
June 25, 2023
Our salesperson Caleb, was really helpful and helped us out a lot. Gave us all the Info we needed out a lot. Gave us all the Info we needed More
by EDUARDORODRIGUEZ.ER21
June 25, 2023
I already completed my survey previously. I am not sure if it was Ryan or Sonny who saw me and gave me the figures . Pls check the records. I was totally unhappy with him. Had it not for Cyru I am not sure if it was Ryan or Sonny who saw me and gave me the figures . Pls check the records. I was totally unhappy with him. Had it not for Cyrus we would have walked out. More
by elivaldelacruz
June 24, 2023
Bad experience with the financial guy Ryan. He was not very forthcoming. When I started asking for explanation for the different figures , he became impatient and abrupt esp when I asked him to He was not very forthcoming. When I started asking for explanation for the different figures , he became impatient and abrupt esp when I asked him to remove them. We did not order or need them. I wanted the 4.99% rate at 60 momths. He said 5.99 was better even if I have excellent credit the dealership does not offer 4.99% even with $10k down. This was an outright lie , I found out later. We discussed these with Hanzel but he backed up Ryan. My husband wanted the car so he talked me into signing so we could go home. I was so tired, frustrated, and upset . It should not be this way. We had bought several cars over the years.. this was my worst experience! More
by elivaldelacruz
June 23, 2023
The building and location are lovely, but I was charged for accessories after being told in three separate conversations that I would not be. This added close to $5k to the sticker price of my car. My sale for accessories after being told in three separate conversations that I would not be. This added close to $5k to the sticker price of my car. My sales person said she didn't understand what happened and made no effort to help resolve the problem. Ryan, the sales manager, is directly responsible for charging me for the accessories. More
by A Concerned Customer of PH Hyundai
