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Puente Hills Hyundai
City Of Industry, CA
7,112 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,112 reviews
June 01, 2023
Very good service and informative. Paul and Larry made the process painless and smooth. Definitely recommend this Hyundai dealer in the Los Angeles County area. Paul and Larry made the process painless and smooth. Definitely recommend this Hyundai dealer in the Los Angeles County area. More
by NGARCIA1337
Verified Customer
May 31, 2023
Every time we bring our vehicle in there always some issue with this service department. This time we drop our vehicle off and ask for a ride to the mall so we can get something to eat and do something issue with this service department. This time we drop our vehicle off and ask for a ride to the mall so we can get something to eat and do something while waiting for our vehicle. They tell us it be 2 hours before the driver back, so we end up paying $10 with tip for a Uber ride then when the car was ready we call to get pick up and we only got a recording so we end up paying another $10 to get back. The level of customer care is very poor and we live almost 50 miles away and we can only take the vehicle to your dealership for the 6 month detailing. Every 6 months I dread having go to your service department. More
by BOYULSH
Employees Worked With
George
May 31, 2023
Justin was amazing in helping me get the best deal that worked for me. I was able to leave with a great deal and a beautiful car! worked for me. I was able to leave with a great deal and a beautiful car! More
by PLAIDTRIX
Employees Worked With
May 31, 2023
It was a great experience would definitely recommend to others. Wait time and the whole process from beginning to start was a great experience. others. Wait time and the whole process from beginning to start was a great experience. More
by steffany_orellana
May 30, 2023
The car was ready within the time promised very professional staff. I will definitely return. Thank you. professional staff. I will definitely return. Thank you. More
by FRAIDONS
May 30, 2023
genuinely such unprofessional service. angela started off with an attitude and walked away from me while i was talking to her, and left me at the counter for 5 minutes while she went to ch angela started off with an attitude and walked away from me while i was talking to her, and left me at the counter for 5 minutes while she went to chit chat with the cashier. when she came back she said “what were you still waiting for me” when literally nothing had even been started or looked up, or i had been helped in anyway. it wasn’t until i called her out for walking away from me that she changed her attitude and tried to be kinda after that point. also glue was left on my tire from this dealership changing out my tire, and no one checked the tire pressure before letting me drive away as the new tire was set to 40PSI while my other tires were set to 31 PSI which is what they should be set to. 0/10 experience at this dealership i did not feel comfortable addressing other things i wanted done with the car and now i have to make an appointment at a different dealership to get the work i need done. More
by NON
Employees Worked With
Angela Perez /8346
May 29, 2023
Both visits were easy and efficient. All staff was professional, courteous and friendly. Will be back to do business with PH Hyundai. All staff was professional, courteous and friendly. Will be back to do business with PH Hyundai. More
by coolmex5
May 29, 2023
Tino was excellent and knows what you need when it comes to recommendations great bro to recommendations great bro More
by anotoniolzn
May 28, 2023
Normally service is great when I bring my Elantra. But the last time I took my daughters Chevy Cruze for a oil change they dropped the ball. Made appointment for 9:30 am, after 2 hours I text the numb But the last time I took my daughters Chevy Cruze for a oil change they dropped the ball. Made appointment for 9:30 am, after 2 hours I text the number the service department text you to use for any questions during your visit I get no response so I walk to service department to ask in person and I see my daughters car still as not been taking to be worked on. The service rep sees me and says let me find out what's going on with car. He goes to garage a second later someone comes to get the car. Rep comes back and tells me it will be done in 45 minutes. So when we finally get the car back they didn't wash the car like they indicated they did on the bill. The first time I took my daughters Chevy for oil change it went smoothly. More
by DAN3708
Employees Worked With
Other Employees :
George is the rep in service department I worked with that day.
