Back

Puente Hills Hyundai

City Of Industry, CA

4.6
7,111 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
Contact Dealership

17621 Gale Avenue

City Of Industry, CA

91748

Directions

By Type

Showing 7,111 reviews

January 08, 2023

Thank you for the accurate service history description at beginning apologizing for condition of car and good repare on time. More

by POLYUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Puente Hills Hyundai responded

Glad we were able to service your vehicle quickly and in good condition. PH Hyundai Management

January 07, 2023

A very great company people are very nice and also the dealership is very clean and in good condition More

by Stellawella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Puente Hills Hyundai responded

We love our newly remodeled facility. Thanks for sharing. Have a wonderful week. PH Hyundai Management

January 07, 2023

The staff was very professional and friendly. The guy who took my keys and brought me my truck was really nice and friendly. More

by MARTHAPEREZ.MP37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was a guy who greeted me outside and took my keys he was very nice sorry didn’t get his name he had a blonde strip of hair.
Jan 09, 2023 -

Puente Hills Hyundai responded

You bet Martha! Thanks for choosing PH Hyundai. Have a Happy New Year. PH Hyundai Management

January 06, 2023

Our visit went quicker than anticipated. Very knowledgeable and flexible staff. Our car is safer after our visit. More

by EBAKER789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhordan Borla
Jan 09, 2023 -

Puente Hills Hyundai responded

Our Hyundai-certified technicians work really hard to stay up to date with their certifications so they can provide our guests with 5-star experiences. PH Hyundai Management

January 06, 2023

So easy to work with. Great staff and turnaround time. Will definitely return for service. More

by kaula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rivas, Diego Sanchez
Jan 09, 2023 -

Puente Hills Hyundai responded

Happy to read our team was able to get your vehicle in and out for service quickly. Happy New Year. PH Hyundai Management

January 05, 2023

This is for anyone who is trying to use their 3 year free maintenance program Hyundai provides for you when you purchase a vehicle. Please do yourself a favor and do not get a maintenance at Puente Hills Hyu More

by brian cho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Secoff
January 05, 2023

Quick Service, clean lobby and service desks. My service advisor was great, with just one thing I didn't like. I asked him about refilling my tires with nitrogen because it had been filled at a d More

by CNNGAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Olivares
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Puente Hills Hyundai responded

Thank you for your feedback. I am going to check your most recent visit to see who you were working with. What makes you think that they did not complete the entire service as discussed? Thank you again. PH Hyundai Management

Jan 10, 2023 -

CNNGAU responded

I don't know, that's part of the issue. Tires were refilled to correct levels according to the report, but it would help to have an indicator (for type of air I guess?) on the report as well. Don't get me wrong, again my advisor was fine except for around that one question, which he assured me the levels would be correct. I just did not feel assured that the tire which had normal air would be emptied and refilled with nitrogen. It's not that big of a deal at all since I would need to literally watch the work being done to be 100% sure, which is absolutely not realistic.

January 04, 2023

They are so professional and trustworthy. I can recommend them with my friends and families. More

by ROMEO.BANZIL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Kil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Banzil
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2023

Easy to work with, no number changing, no pressure to buy. Very helpful when it came time to finance. Would buy from again More

by MATTHEWLUNARAMIREZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ozaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanzel Fraguere
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Daniels
January 04, 2023

We have bought four cars from that dealership and has been satisfied with each of them More

by JACKJR1941
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ozaki
3.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
318
...