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Puente Hills Hyundai
City Of Industry, CA
7,108 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,108 reviews
April 03, 2021
When recall happen talk to service Rep come on in... Drive from L.A...No parts to repair no time to due oil change..xxx..went to parts dept order put my name on waiting list by my self without help.no o Drive from L.A...No parts to repair no time to due oil change..xxx..went to parts dept order put my name on waiting list by my self without help.no one call to update after 2 months.. called same service advisor answer tell me to come in parts in ( if i didn't call no one will update). I went in i want the oil change.. i show her my coupon for oil change.. start to have attitude tell me to send email to Her. I been to PH to get service many times she was 1 st person to tell me to send email coupon to her. After finished recall part and oil change. She didn't update coupon for discount..had to tell her this price is not right... So i paid to invoice.. Billing dept told me you will get refund. Good job! And then 3 days later sme service advisor call! We got the parts in for your recall!! After i got service. I never had bad experience with PH Hyundai until this service advisor. More
by sammmors12
Verified CustomerEmployees Worked With
Other Employees :
Joel Aleman
April 01, 2021
Great staff. Everyone was super friendly and helpful. Helped me with finally deciding on a car. Went the extra mile on getting me the color I wanted for my new car. Helped me with finally deciding on a car. Went the extra mile on getting me the color I wanted for my new car. More
by EDONGBANG
April 01, 2021
Bad car issues due to oil consumption testing. Don’t feel safe in car and have to go through long drag out process that is unnecessary. Just fix my car. I have warranty and it’s covered. Why won’t you fix my safe in car and have to go through long drag out process that is unnecessary. Just fix my car. I have warranty and it’s covered. Why won’t you fix my engine when I’m paying for the warranty? More
by KIMORNELLAS9
April 01, 2021
Great service, great people and very easy in purchasing a,new Hyundai sonata hybrid limited, very much loving the car so far no problems at all with it a,new Hyundai sonata hybrid limited, very much loving the car so far no problems at all with it More
by doylejustin
April 01, 2021
Good service, Jave contacted me when my parts came in to schedule a drop off and pick up of my vehicle. Everything ran smoothly. My car is back to normal. schedule a drop off and pick up of my vehicle. Everything ran smoothly. My car is back to normal. More
by lcarellano
Employees Worked With
April 01, 2021
I recently changed from Downey to Puente Hills. I was not disappointed The girls at the cashier can improve. They did not offer good customer service. The guy that checked me and parts dept were great. disappointed The girls at the cashier can improve. They did not offer good customer service. The guy that checked me and parts dept were great. More
by AGGUTIERREZ7770
Employees Worked With
April 01, 2021
Excellent customer service, and very detailed explanation of everything regarding the car and the contracts. Overall very satisfactory. This will be my go to place for cars in the future. Thank you very much of everything regarding the car and the contracts. Overall very satisfactory. This will be my go to place for cars in the future. Thank you very much! More
by YOUNGYOO0127
March 31, 2021
Serviceman was great the dealership is pathtic selling a used car with there 125 pointless inspection known there was a transmission problem in the 2016 Tucson is outrages why don’t u tell customers about t used car with there 125 pointless inspection known there was a transmission problem in the 2016 Tucson is outrages why don’t u tell customers about the problem before they buy it because ur money hungry for the quick sell now u lost a customer when I buy another car next month More
by BILLDOLCE
March 30, 2021
The salesman was very knowledgeable. Buying experience was simple and the price was given over the phone matched with the final contract paper. I would recommend Paul Kim and Mike Lee. was simple and the price was given over the phone matched with the final contract paper. I would recommend Paul Kim and Mike Lee. More
by BRIANH1
Employees Worked With
March 30, 2021
The mechanics do a good job. They do a free car wash after their work is performed. When driving away, it feels like a new car. after their work is performed. When driving away, it feels like a new car. More
by DEANNA.77
Employees Worked With
