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RBM of Alpharetta
Alpharetta, GA
5,298 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,298 reviews
May 01, 2024
This is the 6th vehicle that our family has both from RBM. Always very friendly and helpful. RBM. Always very friendly and helpful. More
by Higgyb54
Helpful May 01, 2024
I don’t normally write reviews, but Sheaffer truly made this the best car buying experience I’ve ever had. He was super responsive, did everything he said he would, and communicated perfectly at each step this the best car buying experience I’ve ever had. He was super responsive, did everything he said he would, and communicated perfectly at each step. Absolutely painless with no surprises. I drove 5 hrs each way to make the purchase and I’d do it again in a heartbeat to deal with Sheaffer. More
by davidrodefeld
April 30, 2024
Reza is the reason we keep coming back to RBM. His kindness, and professionalism truly represents the standard and quality of the Mercedes Benz legacy His kindness, and professionalism truly represents the standard and quality of the Mercedes Benz legacy More
by MJNeal
April 30, 2024
This is the third car I've bought from Dan and the fourth from RBM. I would not buy a car from any other dealership. There's no pressure to buy a car you don't want just to secure a sale, and no traditional from RBM. I would not buy a car from any other dealership. There's no pressure to buy a car you don't want just to secure a sale, and no traditional annoying or manipulative car salesman tactics. It's clear to me that the philosophy there is customer-centric. The customer service is outstanding, among the best in the business. Dan worked me in on extremely short notice accommodating my busy schedule, and he made it work within his busy schedule. The gentleman that showed me the functions of the car was extremely knowledgeable and got all the app and online features set up in record time and he even got the connect app transfered from the car I traded to the one I bought so I did not have to spend hours. It was an overall great experience and I would, and do, recommend anyone looking for a Mercedes to buy it from RBM of Alpharetta. I live about 1.5 hours away and the closet Mercedes dealership would shave off 30 minutes, but RBM is worth the extra drive. More
by GGB3
April 30, 2024
We had the best experience purchasing our new Mercedes with Reza from RBM of Alpharetta! Reza was thoughtful, kind, and engaging and made our buying experience enjoyable! Because of this positive experie with Reza from RBM of Alpharetta! Reza was thoughtful, kind, and engaging and made our buying experience enjoyable! Because of this positive experience, we will be life long customers! Thank you Reza! More
by Nancy Mucha
April 29, 2024
RBM was wonderful and very professional! ! It is easy to locate. Everyone there was so friendly and knowledgeable. We Wii’s definitely recommend them to all our friends and family. They made ! It is easy to locate. Everyone there was so friendly and knowledgeable. We Wii’s definitely recommend them to all our friends and family. They made the entire experience such a fun experience. More
by ErwinmorrisBud
April 28, 2024
If you’re in the market for a Benz, RBM of Alpharetta is the place to buy! Go see Lori Mohr for your sales needs, have Rachael hook you up in finance and finish out with Martin teaching you all about your n the place to buy! Go see Lori Mohr for your sales needs, have Rachael hook you up in finance and finish out with Martin teaching you all about your new car technology!! This place is awesome! I promise you, you will not be disappointed!!! More
by Suzanne Pool Devine
April 27, 2024
During the sales process the salesman and a manager told me the 2021 S-580 4Matic that I was considering had the Executive Line option package ... with that in mind, I negotiated the price and bought the ca me the 2021 S-580 4Matic that I was considering had the Executive Line option package ... with that in mind, I negotiated the price and bought the car ... after the sale, I discovered that the car did not have the Executive Line option package, and I talked to both the salesman and the manager about this ... both of them denied this because they either didn't know what an Executive Line option package was, or weren't aware that a 2021 S-580 had that option available ... I didn't expect this 'heads in the sand' response from Mercedes ... end result is there has been no resolution of this obvious error of product representation. Would I go back to RBM of Alpharetta to buy a car or get service? Probably, but right now they deserve a 1-star for how thay have handled this situation. More
by joe
Employees Worked With
April 26, 2024
Fantastic dealership. ..as one would expect from Mercedes. Lori Mohr was beyond exceptional and the support staff were A+. ..as one would expect from Mercedes. Lori Mohr was beyond exceptional and the support staff were A+. More
by gadeangelo
April 24, 2024
This dealership is super clean, well-stocked and have good deals. Kyle was very professional and provided great customer service. I would recommend him and this dealership to anyone. good deals. Kyle was very professional and provided great customer service. I would recommend him and this dealership to anyone. More
by Rdpk
