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RBM of Alpharetta
Alpharetta, GA
5,875 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,875 reviews
March 05, 2025
Reza provided great customer support and answered all our questions. He was personable and knowledgeable. The entire process from start to finish was seamless and efficient. questions. He was personable and knowledgeable. The entire process from start to finish was seamless and efficient. More
by L
March 05, 2025
Really collaborative, professional and all around trustworthy dealership for sales and service. Thank you Kyle, Lisa and Donnie! trustworthy dealership for sales and service. Thank you Kyle, Lisa and Donnie! More
by JP
March 04, 2025
Dan Berry at RBM Alpharetta is outstanding! His knowledge, courtesy, professionalism, sincere kindness, and genuine patience make choosing and purchasing a vehicle very enjoyable, and uncompli His knowledge, courtesy, professionalism, sincere kindness, and genuine patience make choosing and purchasing a vehicle very enjoyable, and uncomplicated. We are grateful to Dan, and the entire team at RBM Alpharetta from sales to service for their excellence in customer care! More
by munieramber
March 04, 2025
Very professional. The service was prompt. The agents are extremely kind and always making the customer feel welcomed. The service was prompt. The agents are extremely kind and always making the customer feel welcomed. More
by g
February 27, 2025
Took my 2020 Mercedes in for service and ended up trading in for a new one. Gwen Moss, the sales person, was terrific! All the RBM staff were friendly and helpful. I was impressed with the ease of negotiat in for a new one. Gwen Moss, the sales person, was terrific! All the RBM staff were friendly and helpful. I was impressed with the ease of negotiations and very satisfied with the "deal." All-in-all it was a five-star experience. Thanks. More
by borlodans
February 27, 2025
What a fabulous experience! This is our first time working with RBM of Alpharetta, and I am a lifelong customer, thanks to Jeff Twiggs!! Jeff's knowledge, patience, and exempla This is our first time working with RBM of Alpharetta, and I am a lifelong customer, thanks to Jeff Twiggs!! Jeff's knowledge, patience, and exemplary customer service were second to none! Lisa Brennan in the Finance Department was easy and enjoyable to work with, and I want to give a shout-out to Melvin on the delivery team, who showed us all the bells and whistles. There are many dealerships to choose from, but don't waste your time at any others. RBM of Alpharetta is TOP-NOTCH! More
by kathleen
February 26, 2025
I’ve been with this dealership for about 8 years and always been satisfied. Working with Martin was a pleasure. always been satisfied. Working with Martin was a pleasure. More
by Kenneth16xx
February 26, 2025
Courteous, responsive sales and finance team. Appreciate Shaeffer Cheek's assistance. Would recommend this dealer to anyone. Appreciate Shaeffer Cheek's assistance. Would recommend this dealer to anyone. More
by SBinkley
February 26, 2025
Awesome buying experience. Linda Luu and the staff were very professional and knowledgeable. Delivery was exceptional. Linda Luu and the staff were very professional and knowledgeable. Delivery was exceptional. More
by Mbelk101
February 25, 2025
I would like to thank Lori Mohr for the best experience I have ever had in the purchasing of a new car. She steered me to what I believe was the very best option for me rather than the vehicle I thought I wa have ever had in the purchasing of a new car. She steered me to what I believe was the very best option for me rather than the vehicle I thought I wanted. Thank you Lori! More
by Burt.cohen
Employees Worked With
