Back

RBM of Alpharetta

Alpharetta, GA

5.0
5,806 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Contact Dealership

345 McFarland Parkway

Alpharetta, GA

30004

Directions

By Type

Showing 5,806 reviews

June 24, 2020

Kyle is one of the best professionals I have ever worked with . He listened, was excellent with follow up , very effective communicator , organized and very knowledgeable. A++++!!!! More

by DR
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Denewellis, Diane Evans
Jun 24, 2020 -

RBM of Alpharetta responded

Thank you very much DR! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Kyle took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

June 24, 2020

Always a pleasure Dan Berry and the whole staff at RBM of Alpharetta are absolute gems to work with! I really appreciate the heads up contact regarding the current pro More

by lljodoin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Jun 24, 2020 -

RBM of Alpharetta responded

Hello lljodoin! Thank you so much for taking the time to share your thoughts with us. We are so happy to hear that Dan consistently provides you with a delightful experience. Your complete satisfaction is our priority, and we hope to see you again in the future! Happy driving, RBM of Alpharetta

June 22, 2020

The interaction with the RBM of Alpharetta staff was truly enjoyable. They made the process simple and easy. It was the best automobile purchasing experience ever! More

by David22Norwood
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers
Jun 24, 2020 -

RBM of Alpharetta responded

Thank you for your kind words and for your business! We hope that our team can continue to delight you in the future. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

June 22, 2020

Easy and Comfortable Sales Process Working with Dan was a great experience from the very first conversation. The whole experience was no pressure. We were able to test drive the vehic More

by mickeylsmith
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Jun 24, 2020 -

RBM of Alpharetta responded

Thank you very much mickeylsmith. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Dan could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 22, 2020

Dan was a pleasure to work with, extremely professional and very knowledgeable. I would not hesitate to purchase another vehicle from Dan and this dealership. More

by cmr0918
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Jun 24, 2020 -

RBM of Alpharetta responded

Thank you, cmr0918, for the wonderful review. We are pleased to hear that Dan took excellent care of you on your visit. Congratulations on your new car, and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

June 22, 2020

I had a tremendous experience with RBM of Alpharetta. Mark Higgs agreed to bring the car to our house for review, was very patient as everyone reviewed the car, and then made it extremely easy to purcha More

by Jim
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
Jun 24, 2020 -

RBM of Alpharetta responded

Thank you, Jim, for the kind words about RBM of Alpharetta! We're delighted to hear that Mark took excellent care of you, and catered to your needs. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

June 22, 2020

Andrei gets 7 out of possible 5 stars..... he got my car in, first visit with new diesel Mercedes. Found issue, loaner car, ready next day. And something else needing attn too I didn’t know about. It’ More

by Kvkatlga
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2020 -

RBM of Alpharetta responded

Hello, Kvkatlga! We are thrilled to hear that Andrei provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

June 21, 2020

Great service, John was very friendly and took the time and effort to make sure we're happy and satisfied with our purchase, overall great client care. More

by Valeria
Recommend Dealer
Yes
Employees Worked With
John Sauer
Jun 24, 2020 -

RBM of Alpharetta responded

Hello, Valeria! We are so glad to hear that John provide you with a delightful buying experience. Your 100% satisfaction is our top priority, and we congratulate you on your new car! Happy driving, RBM of Alpharetta

June 21, 2020

Quality of Customer Experience Kyle is the best customer advocate that I have worked with by far in my car buying experience! I reviewed 10 cars and narrowed it down to 4. The ori More

by pplaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, Melissa Denewellis
Jun 24, 2020 -

RBM of Alpharetta responded

Thank you pplaine! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Kyle could help you find what you needed and provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 21, 2020

Rich Alder and the entire RBM of Alpharetta dealership team was fantastic. The customer experience here is excellent. Short applications and attentive staff. I look forward to working with them again. More

by Lakeisha.sesay
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton, Rich Alder
...
254
...