Rallye Acura

Prompt service I was away for a business trip and my wife took my car in for a service and Mr. Moon handled the service well. Thank you I was away for a business trip and my wife took my car in for a service and Mr. Moon handled the service well. Thank you More

not enough explanation service was fine but can not say outstanding. no reception by service advisor. not enough explanation. i received 3 free services on papers(unable to service was fine but can not say outstanding. no reception by service advisor. not enough explanation. i received 3 free services on papers(unable to locate paper) but they are not in their computer system. More

Poor and Deceptive Customer Service I have a 2018 TLX bought at Rallye Acura in February, 2018. When the center console went out suddenly, causing failure of radio, bluetooth, clock, I have a 2018 TLX bought at Rallye Acura in February, 2018. When the center console went out suddenly, causing failure of radio, bluetooth, clock, etc., I called Rallye for service. When I brought the car in, they informed me that they couldn't locate the problem and asked that I bring and leave the car the following week. They promised that they would have a loaner car available as they didn't know how long the diagnosis or repair would take. When I checked my car in the following week, I was offered a large SUV vehicle as a loaner. I informed them that a) I had never driven an SUV before and was uncomfortable doing so, and b) that the car would not fit into my parking space by my house. I was told that Rallye only had SUV's as loaners, and it was 'take it or leave it.' I reclaimed my own vehicle and left. The service was not performed. No follow up calls were made. No effort was made to help me out of a vehicle defect that is still under warranty. I am extremely distressed by this, both because my new vehicle has a major problem, and the dealership (from which I've bought several cars) did nothing to help me. More

Made leasing a new Acura enjoyable The salesman and his colleagues were courteous, knowledgeable and professional. They were a pleasure to deal with from start to finish and demonstrat The salesman and his colleagues were courteous, knowledgeable and professional. They were a pleasure to deal with from start to finish and demonstrated real integrity. More

Excelent Service Kept us informed of the progress in getting our 2019 TLX every step of the way. They were always friendly, courteous and informative. This is our fi Kept us informed of the progress in getting our 2019 TLX every step of the way. They were always friendly, courteous and informative. This is our fifth Acura, an we have always been satisfied. More

Never a doubt As I stated in my review from the first time I was contacted by Rallye Acura, the combination of Joe FIlardo & Anthony Pergolizzi as a 'team' made ren As I stated in my review from the first time I was contacted by Rallye Acura, the combination of Joe FIlardo & Anthony Pergolizzi as a 'team' made renting another Acura simple. I've known Joe Filardo for several years and he has been a major factor in our decision to continue to be part of the Rallye Family. We do appreciate the dedication of Joe and Anthony and we will continue to have our vehicle serviced at Rallye. More

Service by Kenny Kenny is the pinnacle example of professionalism, he is very attentive and takes care of all your questions with no hesitation. Kenny goes above and b Kenny is the pinnacle example of professionalism, he is very attentive and takes care of all your questions with no hesitation. Kenny goes above and beyond in making sure your time at the service center is spent in a constructive manner. More

Exceptional service operation From my schedule for a service appointment through the visit to Rallye for maintenance of my vehicle the experience could not been better thanks to th From my schedule for a service appointment through the visit to Rallye for maintenance of my vehicle the experience could not been better thanks to the great staff at Rallye Acura More

Excellent Service We received excellent customer service from Chad Tammaro who is a service advisor. He resolved all of our issues promptly. I do recommend Rallye Acura We received excellent customer service from Chad Tammaro who is a service advisor. He resolved all of our issues promptly. I do recommend Rallye Acura's service department. More

Fantastic Experience at Rallye I bought a new MDX a few weeks ago. My sales guy, Reza was awesome. Entire process quick, easy, 1,2,3. In and out in 3 hrs, including test driving my I bought a new MDX a few weeks ago. My sales guy, Reza was awesome. Entire process quick, easy, 1,2,3. In and out in 3 hrs, including test driving my new car. Well done Reza! More