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Rallye Acura - Service Center

Roslyn, NY

4.8
2,077 Reviews
Call Service Center (516) 344-8585

2,077 Reviews of Rallye Acura - Service Center

Sort by
December 22, 2023

The service provided is very professional. The personnel is responsive, respectful, and provides quality service. More

by JMSUTTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Report | Print
Dec 22, 2023 -

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura, we look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

December 21, 2023

absolutely amazing experience. very helpful. and made sure we were at ease. love them a lot More

by 3mtia2
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Report | Print
Dec 22, 2023 -

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

December 21, 2023

This is my 3rd Acura from this dealer. Outstanding sales and service team. Highly recommend. More

by annfiddler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Velazquez
Report | Print
Dec 22, 2023 -

Rallye Acura responded

Thank you, Ann, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

December 20, 2023

As usual, Chad has been most helpful in every way. His special attention is a major reason why we continue to enjoy the service at this Acura location. More

by PERRICOB19
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

December 20, 2023

I am disappointed by my recent experience. I was treated poorly when I asked for an itemized bill for services. More

by RB174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Tammaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Report | Print
Dec 21, 2023 -

Rallye Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Stefanie Horn (GM) 516-625-7070

December 20, 2023

Very professional, knowledgeable, courteous, accommodating- very happy that we have chosen Rallye Acura as our dealership! More

by DSER53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Rallye Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

December 20, 2023

Rallye Acura is the best dealer I’ve ever been to. Outstanding service! Highly recommended. More

by KENNYD0868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abid Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Report | Print
Dec 21, 2023 -

Rallye Acura responded

Thank you, Kenny! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

December 20, 2023

Service at this facility is usually quick and professional. Informed on what service will cost and what is or is not needed. More

by VMR95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Report | Print
Dec 21, 2023 -

Rallye Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

December 19, 2023

Best dealer service one can ask for! Been working with Kenny and Enza for years! They are absolutely the best! More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Report | Print
Dec 19, 2023 -

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

December 19, 2023

I feel very confortable , the attention was great , everything was great , every budy say hi. More

by alecute7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The parking attendant , Robert Rodriguez
Report | Print
Dec 19, 2023 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

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