Back

Rallye BMW

Westbury, NY

4.7
8,355 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
Contact Dealership

1 Brush Hollow Rd

Westbury, NY

11590

Directions

By Type

Showing 8,355 reviews

February 03, 2023

Everyone at the dealership was helpful and accommodating. My service agent Chris Williams kept me informed, answered all my questions and made me feel welcomed. More

by hjw8000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Rallye BMW responded

Thanks for commending Chris for his excellent service! The Rallye BMW team appreciates this feedback and your five-star rating.

February 03, 2023

Mr Trotta is all about making sure his customer are satisfied with the service and reliability of the work performed. More

by TWOASONEPLUSTWO
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Rallye BMW responded

While I am happy to hear our team has taken the time to ensure you are satisfied with our services, I am sorry that we fell short of our five-star standards. If there is anything we could have done to improve for you, I would love to hear your feedback. Please reach out at your convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

February 02, 2023

Excellent Services. Great communications and very professional. Frank at the service desk is very helpful and friendly. It was a outstanding experience. More

by JC8812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Rallye BMW responded

Thank you for giving a shout-out to Frank and leaving Rallye BMW a five-star review! An outstanding experience is what we love to hear. See you next time!

February 02, 2023

Efficent, helpful, courteous. Informed of the cost of work of work and it did end up a little below. Thanks More

by PETERKR808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Rallye BMW responded

Thank you so much for your continued support of Rallye BMW, Peter. Thanks for supporting Rallye BMW and please let us know if you need anything down the line!

February 02, 2023

great experience, good people! !! Christopher Kraly was on point, made it an amazing experience for sure!!! More

by vincent14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Kraly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Rallye BMW responded

Thank you for stopping by to share your great experience with Christopher at Rallye BMW! We hope you have a lovely day!

February 01, 2023

The car was picked up with the minimum fuss. Cosmo keep me informed and was transparent and very helpful throughout the experience .Having to go and pickup was not great. More

by PEREZBOB1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Rallye BMW responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Cosmo and the Rallye BMW team. Drive safely, and we hope to see you back again down the road!

February 01, 2023

The techs were great and very helpful. However, one of the issues was the installation of a new camera which was done. However, now if it rains, the droplets stay on the camera and the c More

by linda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 02, 2023 -

Rallye BMW responded

Linda, thank you for the review! We want the most for our guests, and we apologize for the issues you have encountered with your camera. I would appreciate the chance to speak with you to see what more I can do to assist with your situation and help fix things. If you are willing to discuss this further, please feel free to reach out. Best, Chris Blanco - Service Manager - 516-833-4862

Feb 02, 2023 -

linda1 responded

Hi, Chris, I just responded but your mailbox is full so I left an sms with my cell number. Thank you and have a good day. Linda Hain

Feb 03, 2023 -

Rallye BMW responded

Thank you, I look forward to speaking with you soon. Chris Blanco - Service Manager - 516-833-4862

February 01, 2023

I continue to be so happy with the service department at Rallye. My service advisor was not in and Carol Muniz stepped up. She was caring, considerate, and polite. Rallye is fortunate to have an employee More

by zayde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Rallye BMW responded

Thanks for this great praise of one of our team members. We are glad to hear that Carol saved the day. The team is grateful for your loyal business!

February 01, 2023

It was a great experience with service. It's the best service. Got the job done like professional. More

by BMW2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Dewling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Rallye BMW responded

Thank you for the review! We appreciate your support and hope to see you back again at Rallye BMW. Safe travels!

February 01, 2023

I follow led George from Hassel and he is the reason I am with Ralley. Dealership is great and Anthony who have us the car tour was excellent. More

by Lguerin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Feb 02, 2023 -

Rallye BMW responded

Thank you for reviewing Rallye BMW! We are happy to hear that George and Anthony have provided excellent customer service. Take care, and we hope to see you back soon!

...
139
...