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Rallye BMW

Westbury, NY

4.6
9,209 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 9,209 reviews

February 11, 2023

We requested the car be vacuumed inside. It was not vacuumed. The car was rinsed off with water on the exterior. That's it. More

by Tulien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Rallye BMW responded

Tulien, we are very sorry for any oversite with cleaning the interior of your vehicle. Your feedback is appreciated and will help us improve our attention to detail moving forward. Please don't hesitate to reach out to me if there is anything else we can do for you. -Chris Blanco - Service Manager - 516-833-4862

February 11, 2023

Very good service. Staff is great and the whole process was very easy. They even cleaned the car like new. More

by ben.mason.ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Feb 13, 2023 -

Rallye BMW responded

Thank you, Ben! We're glad that the Rallye BMW team impressed you and delivered a positive service experience. Have a nice day!

February 10, 2023

The entire team was terrific. Above and beyond expectation. Would recommend to anyone looking for luxury service. More

by VJSARCH29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Rallye BMW responded

We are delighted to hear that our team went above and beyond for you. Thanks for choosing Rallye BMW!

February 10, 2023

I felt the service rep is very salesy. Was planing to replace brake pad, ended up spent $1750 on braking venting and others. Not even sure that is the relevant to the issue or just a rip- More

by BRYANRONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Rallye BMW responded

It's disappointing to hear you are unhappy with your experience. We strive to offer great value and service that our customers can trust, so it's concerning to read we've left a different impression. I would like the opportunity to further discuss your visit with you. Please give me a call when you can. Thank you, Chris Blanco - Service Manager - 516-833-4862

February 10, 2023

Rallye is by far the best dealer and service of any car dealer I have ever been to. I have owned Land Rover and Porsche and I will not go back as the service is so superior at Rallye that I don't even wan More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Rallye BMW responded

We are so thrilled to have your loyal business and confidence, Rich, Your glowing praise will be shared with the team. Thank you for being part of the Rallye BMW family!

February 10, 2023

Both the sales and service departments are superlative and are both a pleasure to deal with. More

by GGLYRICAL
Service Time
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James (don’t know last name) BMW Genius Bar, Aldemar Cagua
Feb 10, 2023 -

Rallye BMW responded

Thanks for the great feedback about our sales and service teams! Rallye BMW is here to help with any of your vehicle needs!

February 10, 2023

Car service took a long time to arrive at dealership. no loaner car was available even though I had an appointment which was made 3 days in advance More

by Dagnell10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Rallye BMW responded

Thank you for sharing your feedback to help us improve. I am very sorry for the delay in completing your vehicle and that we did not have a loaner available. If there is anything else you feel would be important to share with me, please don't hesitate to reach out. Thank you, Chris Blanco - Service Manager - 516-833-4862

February 10, 2023

Mr. Frank was best service advisor. Fully satisfied all needs required for vehicle’s ultimate performance. Service was excellent! Thank you again for the help. More

by Michael Lutchmidat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Rallye BMW responded

Thanks for the great review of Rallye BMW, Michael! Frank will appreciate the shoutout.

February 10, 2023

Adam and the rest of the crew at Rallye always go above and beyond! Great experience. More

by ATTY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Feb 13, 2023 -

Rallye BMW responded

We are grateful for your trust and loyal business! Adam and the team will appreciate this feedback.

February 10, 2023

Dealership terrific. Immaculate, great sales advisor. I have been leasing with Nick Soldo for decades. Each experience perfection. If Service necessary, my Advisor is Ad More

by RichRickie in Albertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abreu, BMW Genius is a great Tech for newest BMW vehicle features., Adam Romano
Feb 10, 2023 -

Rallye BMW responded

We are delighted to receive this feedback! Adam, Chris, and the team are here to help with any of your service needs. Thank you for your support!

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