Rallye BMW

Smooth and easy. Mustafa was great to work with. Mustafa made my service appointment extremely convenient and accommodating. Took care of what was needed and I am ver Mustafa was great to work with. Mustafa made my service appointment extremely convenient and accommodating. Took care of what was needed and I am very happy with his service. More

Very happy with the service once I got there I was the second person online they took me right away I had Brandon he was very nice and pleasant and got me a lift home he kept me informed he sent me a vide second person online they took me right away I had Brandon he was very nice and pleasant and got me a lift home he kept me informed he sent me a video of everything that was going on with my car if I needed to know anything I was very pleased More

Dennis in service single handedly influences opinion to purchase another BMW from Rallye, makes servicing auto effortless which is not always the case with other dealers/brands. . purchase another BMW from Rallye, makes servicing auto effortless which is not always the case with other dealers/brands. . More

All the people that I dealt with are very polite and knowledgeable They cleaned my car inside and out and finished the job before the promised time knowledgeable They cleaned my car inside and out and finished the job before the promised time More

I gave the car in between 10-11am and got a text at around 4pm along the lines of confirming that they would be working on the car. I then came back at 6pm, one hour before closing, to a rude reception around 4pm along the lines of confirming that they would be working on the car. I then came back at 6pm, one hour before closing, to a rude receptionist and an untouched car. The receptionist ignored me quite a few times, and said to come back when I get a call or text that my car was ready only for a manager to tell me all the techs leave at 4pm so there was no way it would've been worked on in the one hour left before closing. She also rudely said they're gonna keep the car overnight instead of asking me, a situation that would've left me with no way to get home so I requested for my car to be returned to me. I did not go to this dealership again, I mad much better service at bmw of Manhasset. The very rude receptionist had glasses on, black hair, and was most likely of Hispanic descent. I also have a witness to this whole experience, someone who bought a car from them around 6 months ago and he too will not be servicing his car there. More

Anthony was helpful and explained what was needed for my car. I highly recommend him to service your car. He returns calls which is a plus and answer any questions or get the answer for you, if he is not su car. I highly recommend him to service your car. He returns calls which is a plus and answer any questions or get the answer for you, if he is not sure. More

Anthony was very pleasant professional and answered all my questions I would definitely ask for him again when I come back for service. my questions I would definitely ask for him again when I come back for service. More

Best customer service I had. Everyone here makes you feel like special and keep you Inform at all times with your vehicle work. Everyone here makes you feel like special and keep you Inform at all times with your vehicle work. More

Frank is the best service representative. He provides exceptional customer service. He is always very helpful and listens to my concerns. He demonstrates great professionalism and knowledg He provides exceptional customer service. He is always very helpful and listens to my concerns. He demonstrates great professionalism and knowledge of repairs or service. His level of service really and stands out and is always available when needed. More