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Rallye BMW

Westbury, NY

4.6
9,296 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 9,296 reviews

July 28, 2021

The dealership is filthy!! The seat at the salesmans desk was stained and dirty... the finance office was just as bad. I have seen cleaner furniture at a train station. The temperature outside was 90 degrees More

by brifu
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Huang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

Rallye BMW responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 28, 2021

Excellent! Justin Martinez in sales is the Best! Honest and professional! The epitome on how sales should be done. Give him a raise and promotion! More

by TC
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Martinez
Jul 28, 2021 -

Rallye BMW responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Justin delivered such a great experience!

July 27, 2021

The service at Rallye is great. They were very friendly and professional. Nick answered all my questions and made the purchase seamless. I definitely recommend this dealership and Nick. More

by jgottwirt0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Rallye BMW responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again!

July 27, 2021

Excellent customer service and good follow up with communication on the car status. I enjoy driving my BMW and look forward to the relationship with Rallye. More

by suzyhecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
Jul 27, 2021 -

Rallye BMW responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 27, 2021

The service at Rallye is great. I was attended to quickly. The service was friendly and professional. I didn't feel pressured when considering other services. I also can't say enough about my sale More

by LISA.MELIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Rallye BMW responded

Thank you, Lisa, for taking the time to share your thoughts on working with our team. We're glad to hear Darren delivered such a great experience!

July 26, 2021

The dealership made the process easy. Bert was professional and he took his time explaining the steps needed. Overall, I am very happy with my purchase! More

by Mari252
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Rallye BMW responded

Thank you, Mari, for choosing Rallye BMW, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congratulations on your new vehicle!

July 26, 2021

Bret was a complete professional and explained and followed up with each detail we discussed. Will certainly continue to come to this dealership for the service and would recommend. More

by LUCIUSTENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Rallye BMW responded

Luci, Thank you for choosing Rallye BMW, your feedback and rating mean a lot to us. We're glad Bret was able to help, and we hope to see you again!

July 26, 2021

The service at Rallye is always exceptional. The intake personnel and David O'Neill were courteous and attentive as usual. Bravo. Best dealer in town. More

by TRINIDAVE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Jul 26, 2021 -

Rallye BMW responded

We appreciate your business and our team looks forward to serving you again soon!

July 26, 2021

I don't even know what to say. The service has been terrible. One mistake after another for weeks on end. And after dropping $4000 to fix my convertible roof it broke the very first time I tried to ope More

by LISA@LISASAFIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Blanco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Aug 12, 2021 -

Rallye BMW responded

We're sorry to hear about your service experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 25, 2021

Always eager to help customers with their car problems, customer assistance is definitely a number one. Thanks for always being willing to help. Repair prices are really up to the sky, but service is alw More

by PEITOMENDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Rallye BMW responded

Peito, Thanks for sharing your thoughts about your service experience with Rallye BMW. We appreciate your business and hope to see you again soon!

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