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Rallye BMW

Westbury, NY

4.6
9,253 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 9,253 reviews

January 12, 2021

1. I didn’t have any service rep going through the service items with me when I came in. It was unclear what would be done for the day. 2. The loaner vehicle I reserve wasn’t available. Had to wait f More

by SYH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didn’t get to meet anyonr
January 11, 2021

Always a pleasure working with Bret and the team. Bret makes himself easily available and accessible to assure the process and outcome of all service calls. During my most recent visit, Bret updated me ea More

by dlobel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Rallye BMW responded

Thank you for the excellent review! We appreciate your feedback and hope to see you again in the future. Take care!

January 11, 2021

Thank you Bobby. You mad this experience very easy. It was a pleasure working with you and the rest of the Rallye staff. Again, Thank you. More

by rbailin8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Rallye BMW responded

Thank you for the excellent review! We appreciate your feedback and hope to see you again in the future. Take care!

January 08, 2021

I was treated with courtesy and Bob Wachsman, my sales person was extremely helpful and I would go out of the way to recommend him to anyone that needs to purchase a BMW. Hassan was efficient and int More

by bob
Recommend Dealer
Yes
Employees Worked With
Robert Wachsman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Rallye BMW responded

Bob, thank you for leaving us a 5-star review! It is a pleasure to be able to assist you. We look forward to seeing you again in the future.

January 08, 2021

First time in 15 years so disappointed. Tried to sell me two services I didn’t need, Poor communication between check-in and loaner staff. Problem not fixed after 2 days. More

by doctorsooz
Recommend Dealer
No
Employees Worked With
Don’t remember
Jan 12, 2021 -

Rallye BMW responded

Good morning, please allow us to apologize for your recent service experience. I would like a chance to speak with you to further correct your experience. At a moment of your time, please give me a call directly. I look forward to hearing from you. Kind Regards, Christopher Blanco Service Manager Direct 516-833-4862

January 08, 2021

Excellent was service. Scheduling was very easy. And professional staff is knowledgeable, friendly and helpful. Service delivered in a timely and efficient manner. Every request fulfilled More

by HRSELI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Rallye BMW responded

Thank you for the positive feedback! We appreciate your words and are glad to hear that you are satisfied with your visit.

January 07, 2021

Excellent customer service : on time, clean, friendly, comfortable waiting time.... I all be back. Tell my friends about it. What else I can say about it ?.... More

by NATALIA10468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill, James DelVecchio, Adam Romano, Chy Wiggan, Emily Reardon
Jan 07, 2021 -

Rallye BMW responded

thank you for the 5-star review. We are so happy to hear of your experience working with our team. Looking forward to assisting you again in the future!

January 07, 2021

My sales person was EXCELLENT ( Dave at Ralley BMW) .He was very nice and made the whole process easy for me.I am sure I will stay with him for my next car .Thanks More

by GROGERSIII
Recommend Dealer
Yes
Employees Worked With
David Yavel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Rallye BMW responded

We are so thrilled of hear of your top-notch experience! We thank you for choosing us.

January 07, 2021

The service here is great! They work with you on all your service needs and they don’t make you spend unnecessary money. If you go here to service your car, go see Adam Romano. He’s excellent with his custom More

by DHANKEY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jan 07, 2021 -

Rallye BMW responded

thank you for the 5-star review. We are so happy to hear of your experience working with our team. Looking forward to assisting you again in the future!

January 07, 2021

Aldemar is awesome! Super knowledgeable, great customer service and helpful throughout the process. Listened to what my needs were and we talked through what the best option was specifically for me. He's p More

by natalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldemar Cagua
Jan 08, 2021 -

Rallye BMW responded

Thank you for the five-star review, Natalia! We appreciate your feedback and are thrilled to have you as a Rallye customer!

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