
Rallye BMW
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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1. I didn’t have any service rep going through the service items with me when I came in. It was unclear what would be done for the day. 2. The loaner vehicle I reserve wasn’t available. Had to wait f service items with me when I came in. It was unclear what would be done for the day. 2. The loaner vehicle I reserve wasn’t available. Had to wait for update and no one told me what was included and not included with the loaner (it was my first time). 3. When picking up the car after the service the finance dept failed to give me details of the services other than a grand total on the bill. It was a good thing I took a second look and went back to ask for it. It was very unprofessional. More
Always a pleasure working with Bret and the team. Bret makes himself easily available and accessible to assure the process and outcome of all service calls. During my most recent visit, Bret updated me ea makes himself easily available and accessible to assure the process and outcome of all service calls. During my most recent visit, Bret updated me each day during my service so I was able manage my personal time, as well as understand the status of my service. Communication is key, and Bret is always on top of it. Thanks!! More
Thank you Bobby. You mad this experience very easy. It was a pleasure working with you and the rest of the Rallye staff. Again, Thank you. was a pleasure working with you and the rest of the Rallye staff. Again, Thank you. More
I was treated with courtesy and Bob Wachsman, my sales person was extremely helpful and I would go out of the way to recommend him to anyone that needs to purchase a BMW. Hassan was efficient and int person was extremely helpful and I would go out of the way to recommend him to anyone that needs to purchase a BMW. Hassan was efficient and intelligent and very efficient in handling my financial arrangements and I was treated very well. I needed help to install garage door opener and was called immediately. Everyone that I have dealt with at Rallye has been great. I have purchased cars from them for the last 20 years and they have always been great and I will continue to purchase and have service work done there More
First time in 15 years so disappointed. Tried to sell me two services I didn’t need, Poor communication between check-in and loaner staff. Problem not fixed after 2 days. two services I didn’t need, Poor communication between check-in and loaner staff. Problem not fixed after 2 days. More
Excellent was service. Scheduling was very easy. And professional staff is knowledgeable, friendly and helpful. Service delivered in a timely and efficient manner. Every request fulfilled professional staff is knowledgeable, friendly and helpful. Service delivered in a timely and efficient manner. Every request fulfilled More
Excellent customer service : on time, clean, friendly, comfortable waiting time.... I all be back. Tell my friends about it. What else I can say about it ?.... comfortable waiting time.... I all be back. Tell my friends about it. What else I can say about it ?.... More
My sales person was EXCELLENT ( Dave at Ralley BMW) .He was very nice and made the whole process easy for me.I am sure I will stay with him for my next car .Thanks was very nice and made the whole process easy for me.I am sure I will stay with him for my next car .Thanks More
The service here is great! They work with you on all your service needs and they don’t make you spend unnecessary money. If you go here to service your car, go see Adam Romano. He’s excellent with his custom service needs and they don’t make you spend unnecessary money. If you go here to service your car, go see Adam Romano. He’s excellent with his customers and does the best he can to ensure his customers leave satisfied. More
Aldemar is awesome! Super knowledgeable, great customer service and helpful throughout the process. Listened to what my needs were and we talked through what the best option was specifically for me. He's p service and helpful throughout the process. Listened to what my needs were and we talked through what the best option was specifically for me. He's personable, treats you with respect and kindness - excellent communication. Definitely reach out to him if you're looking. More