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Rallye BMW - Service Center

Westbury, NY

4.6
5,347 Reviews

5,347 Reviews of Rallye BMW - Service Center

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October 19, 2023

Very helpful and knowledgeable of the care and the systems. Made it very easy and fast More

by JMCCORMIC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Rallye BMW responded

Thank you for choosing Rallye BMW for your service needs! We love to hear your visit was quick and easy. Until next time!

October 19, 2023

Was quoted a mis-leading amount. Brought car in for $100 oil change and the bill was $800. Asked for the manager to call me to discuss and they never called. . More

by TIMTROT700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kezley Martin
Oct 20, 2023 -

Rallye BMW responded

I'm sorry to see that your recent visit didn't meet expectations. It's important for us to provide clear and accurate estimates, so I apologize if there was any confusion or miscommunication here. We also strive for prompt follow-ups. Please give me a call directly. - Chris Blanco - Service Manager - 516-833-4862

October 19, 2023

Christopher was very respectful. Well educated and knowledgeable. Thank you for your service Chris!! It’s always a pleasure to work with Bmw! Also thank you Darren Thomsen for bei More

by Erica Laporte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Oct 20, 2023 -

Rallye BMW responded

Erica, we're glad to know that Christopher and Darren provided you with excellent service at Rallye BMW. We appreciate your kind words and look forward to assisting you in the future!

October 18, 2023

I worked with Gabriel and he was amazing to say the least. Very knowledgeable about what he does I felt comfortable relax in making this huge purchase overall he was great to Work with More

by dab292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Rallye BMW responded

We're delighted to know that Gabriel provided you with a comfortable and relaxed car-buying experience at Rallye BMW. Thank you for your kind words, we appreciate it!

October 18, 2023

Everyone I spoke with was kind, courteous and knowledgeable - great customer service all around - well done! More

by Doug P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Rallye BMW responded

We're so glad to know you had a positive experience with our team at Rallye BMW, Doug! We strive for great customer service and appreciate your feedback. Thanks for the review!

October 18, 2023

The Rallye people and cooling the text did a great job. Corrected the problem with my car and also gave me an X old BMW X5 loaner to go fill in the time between between dropping my car off and picking up M More

by FRED_ELKIND2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Rallye BMW responded

We're glad to know that our team at Rallye BMW was able to assist you effectively and provide a loaner car for your convenience. Thank you for sharing your positive experience with us!

October 17, 2023

Shane is terrific, always extremely polite and efficient. Keeps you notified of your card status and explains all costs and work being done More

by DBJBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Camacho
Oct 17, 2023 -

Rallye BMW responded

It's great to know you can count on Shane! Thanks for choosing Rallye BMW - our team is always here to keep you informed about your vehicle's service. Happy driving!

October 16, 2023

Chris was great! Amazing experience. Very fast and on top of things. He was also able to get me a great salesperson. More

by allison.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Rallye BMW responded

We're delighted to know that Chris was able to provide you with a great experience at Rallye BMW, Allison! We always aim for efficiency and top-notch service. Thanks for the feedback — we appreciate it!

October 13, 2023

The service at the Rallye BMW dealership was great they made the leasing process very easy. More

by LLBKLYN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Corssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Rallye BMW responded

We are glad to hear that our team made the leasing process easy. Thank you for choosing Rallye BMW!

October 12, 2023

Everything about this facility is nothing short of amazing, all the people that worked with me were amazing, including service department, thank you rally More

by amkonin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mika Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir konin
Oct 12, 2023 -

Rallye BMW responded

We're so glad to know you had an amazing experience with us at Rallye BMW. Your kind words mean a lot! Thank you for choosing us and we look forward to serving you again in the future.

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