Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Rallye BMW - Service Center

Westbury, NY

4.6
5,346 Reviews
Call Service Center (516) 226-7651

5,346 Reviews of Rallye BMW - Service Center

Sort by
August 21, 2023

The staff was very helpful, they did a very good job on servicing my vehicle. More

by aferrara1255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Rallye BMW responded

Thank you for choosing Rallye BMW. We are glad to hear that our team delivered excellent service.

August 21, 2023

The team at Rallye BMW were very courteous. They serviced my car and identified any issue. More

by mpar100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Rallye BMW responded

Thank you for your confidence in Rallye BMW and for your business. We are grateful to have you as a customer!

August 19, 2023

I have responded already. xxxxxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxx More

by linda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Shane Camacho
Report | Print
Aug 21, 2023 -

Rallye BMW responded

Thanks for your feedback! We appreciate you taking the time to leave a review. If there's anything else we can assist with at Rallye BMW, please don't hesitate to let us know.

August 17, 2023

The dealer ship is run very well . I have never had a bad service appointment Cosmo goes above and beyond and the guys taking your car are extremely helpful More

by lindag103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

Rallye BMW responded

We're delighted to know that you've consistently had positive service appointments with us at Rallye BMW. Your kind words about Cosmo and our team are greatly appreciated!

August 16, 2023

Came in for battery discharging , paid $250 to tell me they need 4 more hours to diagnose. I didn’t know any more than I came.should get a refund . More

by TEDDYLUSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Tibbals
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

Rallye BMW responded

Teddy, I'm sorry you were dissatisfied with your recent visit. We pride ourselves on providing a thorough and efficient vehicle service, so it's concerning to hear that your experience has proven to be more difficult. If possible, I'd like to gather some more information so as to better understand the situation at hand. Please give me a call at your convenience using the number I've provided below. I appreciate your time and hope to be of assistance soon. Thank you, Chris Blanco - Service Manager 516-833-4862

August 16, 2023

Everything was perfect from the time we were written up until the car was ready. More

by DATLAWVET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Report | Print
Aug 16, 2023 -

Rallye BMW responded

We're proud to hear our team provided you with an exceptional vehicle service! Thanks for trusting Rallye BMW with your business!

August 16, 2023

Nice dealership. Service is usually excellent. Last service experience was challenging but I would still recommend this dealership. More

by ThomasN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Rallye BMW responded

Thomas, we appreciate your feedback and recommendation. I'm sorry to learn that your last service experience was challenging, as you know it's not the standard we aim for. Would you mind sharing some more specifics with me over the phone? Please reach out at your earliest convenience using the number I've provided below. Thank you, Chris Blanco - Service Manager - 516-833-4862

August 16, 2023

The Folks at Rallye a great job, My car operates as perfectly as it did when we drove it off "the lot' almost 3 years ago!! More

by pfflucey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

Rallye BMW responded

Thanks for the positive feedback! We are so glad to hear that you are confident in the Rallye BMW team to get the job done. We appreciate your support over the years and are looking forward to seeing you back!

August 16, 2023

Good communication and explanation of service and parts needed to rectify the issue with the car. More

by MENDURPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Camacho
Report | Print
Aug 16, 2023 -

Rallye BMW responded

Here at Rallye BMW, we are always thankful for positive feedback from our customers. Thank you for choosing us for your service needs.

August 16, 2023

Professional- Efficient- Excellent Follow Up-I have a dealer closer to me but drive an additional 13 miles to Rallye BMW. Well worth it! More

by Katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Report | Print
Aug 16, 2023 -

Rallye BMW responded

Katherine, we're overjoyed that you find our service at Rallye BMW worth the extra trip! We aim for professionalism and efficiency in all we do, so it's wonderful to receive this praise. Thanks so much for your support!

1
...
145
146
147
...
535