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Rallye BMW - Service Center

Westbury, NY

4.5
5,278 Reviews

5,278 Reviews of Rallye BMW - Service Center

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December 04, 2024

Every one who works there is always a pleasure. It makes taking care of my car easy. More

by DRATHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Rallye BMW responded

Thank you for this 5-star review of Rallye BMW! Safe travels!

December 04, 2024

Very professional and reliable service. Service has always been exceptional and great customer care. My service advisor Brandon is one of the best. More

by dimitryauguste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Rallye BMW responded

Thank you for sharing your experience with us! We're delighted to hear that Brandon and the Rallye BMW team provided exceptional service. We appreciate your support and look forward to serving you again in the future, Dimitry!

December 04, 2024

All the work was done correctly and promptly I was notified of the progress of the work in a timely manner Very satisfied More

by PATMANN36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Rallye BMW responded

We're delighted to hear that you were satisfied with the service at Rallye BMW. Keeping our customers informed and ensuring quality work is always a priority for us. Thank you for your feedback!

December 03, 2024

Chris made the entire process very easy. He kept me up.to date and the car was ready when promised. Excellent service from start to finish. More

by fbragaglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Rallye BMW responded

We're delighted to hear that Chris provided excellent service and made the process smooth for you at Rallye BMW. Thank you for sharing your experience, and enjoy your new car!

December 03, 2024

Good service and attentive staff makes it easier to service my car Attention to request services needed in a more timely manner. More

by LROSENDORF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Channan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Carrozzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Geary
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Rallye BMW responded

Thank you for sharing your feedback! We're glad to hear that our team at Rallye BMW provided attentive service. We'll work on improving the timeliness of requested services and appreciate your input.

December 02, 2024

Nice people and good service but my car came from a simple oil change and inspection with the auto start not working and my tire pressure was low on all tires. What else was forgotton? More

by larryspiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

Larry, thank you for sharing your experience with us. It's concerning to hear about the issues following your service visit, and we apologize for any oversight on our part. Please reach out so we can address these concerns promptly and ensure everything is in proper working order. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 02, 2024

The salesperson was phenomenal. He handled a very difficult recall timing of the 5 series. Jason Thank you More

by GEISMARKEITH
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Tinling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

We're delighted to hear that our salesperson provided phenomenal service during the recall process at Rallye BMW. Thank you for sharing your experience, and we're here if you need anything else!

December 02, 2024

We are very pleased with the service . They took the car right away and fixed the issue that day ! More

by Jill betesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Dec 02, 2024 -

Rallye BMW responded

Here at Rallye BMW, we always value and appreciate our customers' feedback. Thank you, Jill!

December 02, 2024

Nick Soldo made the process returning my leased vehicle and pricking my new one fast and easy. More

by ecweisman1015
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

Thank you for choosing Rallye BMW, we appreciate your positive feedback for Nick!

December 02, 2024

Dealership makes customers in every way possible while remaining curteous, professional, respectful and helpful. All the staff is quite friendly. More

by THESAHaYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Kraly
Dec 02, 2024 -

Rallye BMW responded

Thank you for sharing your experience with Rallye BMW! We're delighted to hear that our team provided courteous and professional service. We appreciate your kind words and look forward to serving you again in the future!

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