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Rallye BMW - Service Center

Westbury, NY

4.5
5,282 Reviews
Call Service Center (516) 226-7651

5,282 Reviews of Rallye BMW - Service Center

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November 10, 2024

I would think twice before you bring your car in there for any kind of service other than an inspection or oil change More

by ONAROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Blanco
2.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
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Nov 11, 2024 -

Rallye BMW responded

It's disappointing to hear that your experience with our service didn't meet expectations. We strive for excellence in all areas, and I apologize if we fell short during your visit. If there's anything specific you'd like to discuss or address, please feel free to reach out directly. Thank you, Chris Blanco - Service Manager - 516-833-4862

November 09, 2024

The whole staff is amazing and Anthony always makes sure that the customers needs are met More

by RLSETHI.RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Rallye BMW responded

We are glad to hear that Anthony has always provided top-notch service. Thanks for trusting Rallye BMW with your automotive needs!

November 09, 2024

The service attendant was the greatest got me in and out in record time . Dennis the service manager make you feel like you own the dealership so gracious and kind and thoughtful. The process to drop my ca More

by Fundscfo@ aol .com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
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Nov 11, 2024 -

Rallye BMW responded

We're delighted to hear that Dennis and the team at Rallye BMW provided such a seamless experience for you! It's great knowing our service made your visit efficient and enjoyable. Thank you for sharing this wonderful feedback!

November 09, 2024

Respectful. They provide great and fast service. Was in for a maintenance and they provided details about my vehicle. More

by jzhou216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Rallye BMW responded

Thank you for sharing your experience with us! We're glad to hear that our team at Rallye BMW provided respectful and efficient service during your maintenance visit. We appreciate the feedback and look forward to assisting you again in the future!

November 09, 2024

The staff is so professional and friendly which makes it a pleasure to bring my car to Rallye for service. More

by Sueb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Dewling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Rallye BMW responded

We're delighted to hear that our professional and friendly staff made your service experience at Rallye BMW a pleasure. Thank you for choosing us!

November 09, 2024

service dept needs help, it needs organization as well as delivery your car on time. More

by JRSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Trotta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Rallye BMW responded

I'm sorry we fell short of our high expectations during your visit. I'd like the opportunity to learn more about what happened here and collect some information so that we can work towards providing the best customer experience possible. If you would contact me at your convenience, I'd like to help. Thank you, Chris Blanco - Service Manager - 516-833-4862

November 09, 2024

Acting professionally and not resolving the issue doesn't make a me feel any better about the issue. It does just the opposite. Fixing it and having an attitude about it would be just fine by me More

by rxm3457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Rallye BMW responded

I apologize for any frustration you've experienced. We aim to resolve issues efficiently and with a positive attitude, so it's concerning to hear this wasn't the case during your visit. Please reach out directly so we can address your concerns properly and make things right. Thank you, Chris Blanco - Service Manager - 516-833-4862

November 08, 2024

Great service all around! People are great dealership great service was fast and efficient! Eccellent More

by edevangelista
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Soldo the best.
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Nov 08, 2024 -

Rallye BMW responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Rallye BMW provided fast and efficient service. We appreciate your support and look forward to serving you again in the future!

November 08, 2024

Great customer service and support attitude was outstanding and kept me abreast on everything going on More

by bigbaldwin04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Rallye BMW responded

We're delighted to hear that you had a positive experience with our team at Rallye BMW. Thank you for recognizing their outstanding service and communication!

November 08, 2024

Anthony has be amazing! He is always there to help, making sure i have the best advice and experience at Raylle! More

by Joanna C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Rallye BMW responded

Joanna, we're delighted to hear that Anthony has been so helpful and supportive during your visits at Rallye BMW. Thank you for sharing this wonderful feedback!

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